Field Service Representative
Veolia | Water Tech · Lenoir, NC · 1 mo ago
RemoteRemoteManufacturingFull-time
About the role
Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!
Responsibilities
- Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
- Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)
- Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
- System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
- Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
- Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery
Requirements
- Education & Experience: Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required. 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
- Familiarity with water treatment processes and industrial equipment preferred
- A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
Qualifications
- Strong troubleshooting abilities for electrical and mechanical systems
- Excellent communication and customer service skills
- Self-motivated with ability to work independently and manage multiple priorities
- Safety-minded approach with ability to work in various industrial environments
- Physical ability to lift 30-50 lbs and perform precision work
- Computer proficiency and mathematical skills for technical analysis
- Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)
Skills
Not specified
Benefits
- Medical, Dental, & Vision Insurance
- Starting Day 1!
- Life Insurance
- Paid Time Off
- Paid Holidays
Pay
Not specified
Schedule
Not specified