Jobs · Manufacturing

Field Service Representative

Veolia | Water Tech · Lenoir, NC · 1 mo ago
RemoteRemoteManufacturingFull-time

About the role

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!

Responsibilities

  • Technical Service & Installation: Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
  • Water Testing and Analysis: Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc and enter data into Veolia’s trending platform (Insight)
  • Customer Consultation: Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
  • System Optimization & Troubleshooting: Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
  • Documentation & Compliance: Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
  • Territory Management: Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

Requirements

  • Education & Experience: Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred, a high school diploma or GED is required. 2-5 years of experience in instrumentation & electronics, plant operations/maintenance, or equivalent technical training
  • Familiarity with water treatment processes and industrial equipment preferred
  • A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)

Qualifications

  • Strong troubleshooting abilities for electrical and mechanical systems
  • Excellent communication and customer service skills
  • Self-motivated with ability to work independently and manage multiple priorities
  • Safety-minded approach with ability to work in various industrial environments
  • Physical ability to lift 30-50 lbs and perform precision work
  • Computer proficiency and mathematical skills for technical analysis
  • Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

Skills

Not specified

Benefits

  • Medical, Dental, & Vision Insurance
  • Starting Day 1!
  • Life Insurance
  • Paid Time Off
  • Paid Holidays

Pay

Not specified

Schedule

Not specified

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