Field Service Representative
Veolia | North America · Clayton, NC · 3 days ago
Customer ServiceFull-time
Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Job Summary The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications. Essential Functions & Responsibilities Maintain inventory of spare parts and adequate supply of chemicals and replacement partsCreate and maintain site paperwork and provide customers with detailed technical summaries of work performedPerform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirementsMonitor and maintain chemical injection systemsOperate, monitor, and optimize equipment performanceCarry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationConduct maintenance and calibration activities on water treatment equipmentConsult with customer management and operation teamsEnsure contract compliance with volume and quality specificationsOther duties as required The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time. Qualifications Education & Experience: Required High School Diploma / GED / Homeschool Certification OR international equivalentValid driver’s licenseMinimum of 2 years of experience in service/maintenance or equivalent in an industrial environmentMust possess strong mechanical aptitude and a systematic approach to technical problem-solving. Preferred Bachelor's or Associate's Degree in science/engineering (STEM) or technical certificate in InstrumentationExperience in water treatment equipment maintenanceBackground that combines formal mechanical training with practical, real-world troubleshooting experience. Working Conditions Must be able to travel within the region as needed Additional Information At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits that include: Benefits Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan Flexible Spending & Health Savings Accounts AD&D Insurance Disability Insurance Tuition Reimbursement We also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We’re growing! Strong leadership team! As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination. ****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity**** Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.