Field Service Representative

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative in the Parma, OH region. This is a travel-based role covering territory between Parma, OH and Southfield, MI with expected travel between 50% and 75%. Field Service roles offer company vehicle, mobile phone, laptop, and personal protective equipment (PPE).

About the role

Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.

Responsibilities

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Show proficiency in test equipment operation, troubleshooting techniques, protective relays, power quality measurements, disaster recovery, rotating machinery, protection & control design
• Generate timely and accurate service reports on work, product performance, and warranties

Qualifications

• Basic Qualifications: High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• No relocation offered
• Must be able to work in the US without corporate sponsorship now or in the future
• Must have a valid driver's license
• Preferred Qualifications: Bachelor’s degree in Engineering from an accredited institution
• Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
• Electrical or General Contractor’s License
• Professional Engineering License
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
• NICET/NETA certification

Skills

• Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
• Submit to periodic customer required background and drug screenings
• Able to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
• Ability to obtain and maintain a valid TWIC card
• Proficient with hand and power tools for equipment assembly
• Strong computer skills
• Strong problem-solving and logical thinking skills
• Works well under time constraints and in stressful situations
• Explain technical problems and solutions
• Collaborates effectively with the team to meet project deadlines

Benefits

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Led program with bonus pay
• Opportunities across 32 service branches

The expected annual salary range for this role is $69,000 - $101,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.