Field Service Representative

About the role

The Field Service Representative will collect readings of watt-hour meters and associated demand attachments, obtain probed and radio frequency data, and perform credit and collection activities. They will also install, remove, and inspect single-phase self-contained watt-hour meters.

Responsibilities

• Collects readings both manually and automated of watt-hour and demand meters for completion of field meter orders, missed cycle reads or other purposes
• Obtains probed meter and usage data
• Performs credit and collection activities
• Installs/removes single-phase self-contained watt-hour meters, including those associated with the sample test program
• Connects/disconnects single-phase self-contained watt-hour meters
• Connects/disconnects A-base meters
• Seals meters and associated equipment
• Reports damage or evidence of tampering with meters or wiring
• Utilizes all mainframe computer applications as necessary
• Performs field investigations
• Installs and removes recording voltmeters
• Performs monthly meter inventory
• May be asked to perform the duties of an AMR Driver
• Performs other duties as assigned
• This position will have storm restoration and emergency assignments

Requirements

• High School diploma or equivalent
• Prior electric utility experience preferred

Qualifications

• Demonstrated understanding of and ability to apply electrical theory. Mechanical aptitude and manual dexterity. The proven abilities to: perform work safely and with minimum supervision in adverse weather conditions: present a professional image and communicate tactfully and effectively with customers; follow instructions. Clerical perception.
• Licenses/Certificates: Motor Vehicle Operator’s license required. A proven, safe driving record is required.
• Knowledge of geographical area is desirable.

Skills

• Licenses/Certificates: Motor Vehicle Operator’s license required. A proven, safe driving record is required.
• Knowledge of geographical area is desirable.

Benefits

The salary range for this position starts at Step 1 ($30.81) and progresses in accordance with the union contract. Check out the career site for an overview of our benefits.

Pay

The salary range for this position starts at Step 1 ($30.81) and progresses in accordance with the union contract.

Schedule

Not specified.