Field Service Representative

Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative to join our team in Omaha, NE.

About the role

Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This role offers a company vehicle, toolkit, phone, and a guaranteed 40-hour paid week.

Responsibilities

• Work on assigned projects for electrical equipment
• Deliver technical solutions to customers
• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
• Generate timely and accurate service reports on work, product performance, and warranties

Requirements

• High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
• Must be able to work in the US without corporate sponsorship now or in the future
• No relocation offered; candidates within a 75-mile radius of Omaha, NE considered (Active-Duty Military Service member candidates exempt from geographical limitation)
• Valid driver’s license
• Successfully complete and maintain compliance with Eaton’s safety program and policy, including role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications
• Submit to periodic customer-required background and drug screenings
• Ability to work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required
• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
• Practices electrical safety measures

Qualifications

• Basic Qualifications:
  • High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience
• Preferred Qualifications:
  • Bachelor’s degree in Engineering from an accredited institution
  • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
  • Electrical or General Contractor’s License
  • Professional Engineering License
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Experience performing power quality measurements, troubleshooting, analysis, and protective relays
  • NICET/NETA certification

Benefits

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums
• Career growth, mentorship, and safety training
• Company vehicle, toolkit, and phone
• Tuition assistance for ongoing learning
• Leads program with bonus pay
• Opportunities across 32 service branches
• Health and Welfare benefits
• Retirement benefits
• Paid and unpaid time away from work (eligibility factors apply)

Pay

The expected annual salary range for this role is $69,000 – $101,000. Salaries are based on candidate skills, experience, qualifications, market, and business considerations.