Field Service Representative

Eaton’s Engineering Service & Systems Division is seeking a Field Service Representative in the San Diego, CA area.

About the role

Eaton has the largest and most experienced team of field services technicians and engineers in the industry. In this role, you will work on assigned projects for electrical equipment, deliver technical solutions to customers, and perform complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.

Responsibilities

• Display proficiency in test equipment operation, troubleshooting techniques, protective relays, power quality measurements, disaster recovery, rotating machinery, and protection & control design.
• Generate timely and accurate service reports on work, product performance, and warranties.
• Successfully complete and maintain compliance with Eaton’s safety program and policy, including role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications.
• Submit to periodic customer-required background and drug screenings.
• Work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.
• Drive an Eaton vehicle and comply with all DOT regulatory requirements, if required.
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, and pulling.
• Frequently lift/carry/push/pull up to 50 pounds; occasionally push/pull greater than 50 pounds with assistance.
• Work in extreme weather and temperature conditions, poor lighting, ventilation, dust, and high noise levels.
• Obtain and maintain a valid TWIC card.
• Use hand and power tools for equipment assembly.
• Explain technical problems and solutions to customers and collaborate effectively with the team to meet project deadlines.

Requirements

• High School Diploma or GED equivalent or higher with a minimum of 2 years of electrical or mechanical industry experience, or completion of an accredited trade school and/or program with 5 or more years of experience evaluating and servicing electrical distribution or control systems.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within a 50-mile radius of San Diego, CA considered (Active-Duty Military Service members exempt from geographical limitation).
• Valid driver’s license.
• Understand 3-phase power systems and low, medium, and high voltage power distribution equipment.
• Practice electrical safety measures.
• Strong computer, problem-solving, and logical thinking skills.
• Ability to work under time constraints and in stressful situations.

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution.
• Minimum of 1 year of field service experience evaluating and servicing electrical distribution or control systems.
• Electrical or General Contractor’s License.
• Professional Engineering License.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems.
• Experience performing power quality measurements, troubleshooting, analysis, and protective relays.
• NICET/NETA certification.

Benefits

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums.
• Company vehicle, toolkit, and phone.
• Career growth, mentorship, and safety training.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.
• Health and Welfare benefits, Retirement benefits, and programs for paid and unpaid time away from work (eligibility may vary).

Pay

The expected annual salary range for this role is $79,000 – $116,000 a year. Salaries are based on candidate skills, experience, qualifications, market, and business considerations.