Field Service Representative

About the role

CAMP Systems is a leading provider in aircraft compliance and health management, serving the global business aviation industry since 1968. Our mission is to connect the aviation industry through smart technology to enhance safety and efficiency, and we uphold values such as customer obsession, trust, ownership, collaboration, curiosity, and innovation.

Responsibilities

• Conduct on-site customer meetings to build and maintain strong relationships
• Use a consultative approach to understand customer work processes and pain points, offering solutions that maximize business value
• Plan and execute customer training, demos, and seminars in various settings
• Identify and troubleshoot technical issues reported by customers
• Collaborate with various CAMP business units to support coordinated activities
• Attend industry and OEM events, organizations, and associations
• Travel extensively within the Western United States and Canada (4 days per week)

Requirements

• 4-7 years' experience in aviation maintenance, aviation management, technology engineering, consulting, or professional services
• Knowledge of regulatory requirements from various regulatory bodies
• Experience performing needs assessments and making recommendations based on discovered requirements
• Ability to take initiative to facilitate teamwork within the company
• Willingness to share knowledge and expertise among various organizations
• Strong problem-solving skills and ability to work in a team environment
• Excellent public speaking, written, and interpersonal skills
• Proficiency in Microsoft Office suite
• Fluency in English and other languages dependent on region supported (spoken and written)
• Nice to have: Experience with CAMO, FAA Part 91, Part 135, or Part 145 organizations; Certification as a mechanic; Experience with maintenance tracking applications; Instructor or training provider experience; FAA A&P/IA license or EASA Part-66 license

Qualifications

• Self-motivated and detail-oriented
• Comfortable working independently and collaboratively
• Flexible scheduling to accommodate varied workload and deadlines
• Ability to multi-task and manage multiple projects simultaneously

Skills

• Technical aptitude
• Consultative selling skills
• Customer service skills
• Public speaking and presentation skills
• Training and facilitation skills
• Teamwork and collaboration skills

Benefits

CAMP offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $50,000 - $80,000 annually, commensurate with experience.

Schedule

The position requires extensive travel within the Western United States and Canada (4 days per week).