Field Service Repair Technician
About the role
Position Summary: When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers. You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you! In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites, delivering superior Customer Experience by providing timely and quality repairs to meet compliance standards. This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
Responsibilities
- Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc.
- Complexity of repairs and level of intricacy will vary.
- Work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.
- Provide invoicing and documentation based on business need.
- Provide support to various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
Requirements
- High school diploma or GED required.
- At least 1 year of relevant work experience*, or 1 year of experience at STERIS. All experience must be verifiable.
- Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.
- Must be able to pass a DOT medical/physical exam and comply with all DOT regulations.
- Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.
- Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
- Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
- Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
- Must be able to be compliant with hospital/customer credentialing requirements.
Qualifications
What is relevant work experience? Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant.
Benefits
- Competitive pay, overtime opportunity, and quarterly incentive plan
- Extensive hands-on training and development
- Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
- Extensive paid time off and 9 added holidays
- Excellent healthcare, dental and vision benefits
- Long/ short term disability coverage
- 401(k) with a company match
- Maternity and parental leave
- Additional add-on benefits/ discounts for programs, such as pet insurance
- Tuition reimbursement and continued education programs
Pay
Pay range for this opportunity is $23.00 - $26.00/hour. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Schedule
This role requires daily travel by driving a company vehicle. Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs.