Field Service Rep HW - Metro Atlanta Area

About the role

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. Represents Varian Medical Systems (VMS) in a designated field service region.

Responsibilities

• Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.
• Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.
• Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.
• Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures.
• Communicate required follow up actions to primary assigned representative.

Requirements

• Excellent time management and professional communication skills both internal to Varian and externally to customers.
• Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills.
• Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field.
• Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems.
• Basic technical experience with micro-computers/PC based systems.
• Basic technical knowledge and experience with simple hand tools.

Qualifications

• Minimum: HS Degree or Equivalent
• Preferred: Vocational training or military experience with electronics.

Skills

• Basic technical experience with micro-computers/PC based systems.
• Basic technical knowledge and experience with simple hand tools.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Pay

$52,720 - $72,490

Schedule

Field based "remote" position that requires onsite work at several local customer locations.