Field Service Recovery Technician

About the role

The Field Service Recovery Technician (RT) is the primary field operator for Hudson’s mobile refrigerant recovery and exchange business. The RT will be required to effectively and efficiently recover refrigerant from mechanical equipment (HVAC and industrial cooling) at job sites and to support on-site tank exchange at customer sites. This is a role for someone who is mechanically skilled, tech-savvy, and passionate about doing meaningful, hands-on work that directly contributes to environmental protection.

Responsibilities

• Field Service Recovery & Exchange Operations:
  • Effectively and efficiently recover refrigerant from mechanical equipment at job sites, including set-up, operation, and break-down of refrigerant recovery machines and equipment (e.g., recovery cylinders, hoses, and other field tools)
  • Support the exchange of recovery cylinders at customer sites, ensuring adherence to established process and procedures
  • Support depot activities required for recovery & exchange (palletizing, shipping/receiving support, visibility into inventory)
  • Provide timely job-progress updates to support visibility into field activities and customer service needs
  • Complete required documentation accurately and on-time, including job details, equipment used, details for recovered refrigerant and recovery cylinders with customer sign-off
• Equipment & Vehicle Readiness:
  • Monitor and maintain recovery and associated equipment readiness
  • Keep the assigned vehicle clean, in good condition, and maintained according to the manufacturer’s manual
• Compliance, Safety, and Documentation:
  • Ensure compliance with all DOT, EPA, and OSHA regulations
  • Follow company processes, procedures, safety standards, and daily schedules
• Sales and Business Support:
  • Support Sales/Account Managers as needed to develop new recovery (and exchange) opportunities
  • Work with Sales & Management to identify and build new customer relationships and maintain the existing client base, striving to meet recovery and exchange goals/metrics
  • Demonstrate excellent customer service through daily activities, communications, and interactions that are cooperative, positive, and professional

Requirements

• EPA 608 Universal Certification
• Minimum 1 year of hands-on experience with mechanical/HVAC systems, including refrigerant recovery
• A high school diploma or GED
• Valid and “clean” state driver’s license
• Obtain/maintain DOT Medical Card (must obtain within 2 weeks of start date)
• Willingness to work outdoors and travel within the assigned territory
• Capable of utilizing field devices (e.g., tablets, scanners) and software required for effective communication and documentation of work performed
• Experience with a proven track record in customer satisfaction

Preferred Skills

• Current CDL Class B with HazMat Endorsement (or willingness to obtain within 90 days of employment)
• Knowledge of (and experience with) larger capacity commercial & industrial HVAC & refrigeration systems
• Powered Industrial Truck (Forklift) Certification License

Work environment

Depots and Customer Sites

Physical demands

• A lot of time will be spent in the truck/driving
• Ability to lift, carry, push, and pull up to 100 lbs. regularly
• Frequent standing, walking, bending, kneeling, climbing ladders, and working in confined spaces
• Ability to work at heights, on rooftops, and in varying weather conditions
• Frequent use of hand tools, power tools, and diagnostic equipment
• Must be able to read gauges, wiring diagrams, and service documentation
• Exposure to noise, temperature extremes, refrigerants, and mechanical equipment
• Ability to wear required PPE and safely operate service vehicles and equipment

Work Authorization/security Clearance Requirements

Not eligible for visa sponsorship