Field Service Professional - Woburn, MA

Total Compensation

Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.

Comprehensive, Paid Training

Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.

Zero Commute

We pay for your drive time to and from appointments—you clock in from your driveway.

Work-Life Balance

4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.

Fully Equipped

We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.

The Perks

10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.

Adventure

Opportunity to earn a yearly company-paid incentive trip (plus one guest!).

A Day In The Life

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Requirements

• A valid driver’s license and a good driving record;
• Ability to lift and carry up to 45 lbs.;
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs);
• Ability to bend, kneel, and stand for extended periods;

Physical Requirements

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs)
• Comfortable bending, kneeling, and standing for extended periods.

Safety Culture

Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

Pay

The base salary range for this position is: $23.32 - $25.79*

*The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance.

Schedule

4-day work weeks (4/10 schedule, includes Saturdays).