Field Service Professional - Sparks, NV

Achieve Your Potential

Vivint Smart Home, an NRG owned company, is seeking Field Service Technicians to join our team. As a Field Professional, you will be responsible for:

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Training homeowners on how to use their new system to protect their families.

Why Choose Vivint?

Join a company that values its employees and offers:

• Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
• Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.
• Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.
• Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.
• Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
• The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.
• Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)

Requirements

• A valid driver’s license and a good driving record.
• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.

Physical Requirements

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.

Benefits

• 10 paid holidays
• 2 weeks PTO
• 401(k) with 6% match
• Employee Stock Purchase Program
• Flexible Spending Accounts

Qualifications

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Skills

• Technical Expertise: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Sales Skills: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Consultative Selling: Training homeowners on how to use their new system to protect their families.

Benefits

• Annual Bonus
• Short- and Long-Term Incentives
• Program-Specific Awards

Pay

The base salary range for this position is: $24.35 - $26.93* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.

Schedule

Field Service Technicians will work a 4-day work week (4/10 schedule, includes Saturdays).