Field Service Professional - Hickory, NC

Why Technicians Choose Vivint

Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.

Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.

Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.

Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.

Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.

The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.

Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)!

A Day in the Life

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Requirements

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Valid Driver’s License and Good Driving Record: Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Physical Requirements

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.