Field Service Professional -Kalamazoo, MI
Vivint · Kalamazoo, MI · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We must parse the posting.
First, identify sections.
The posting includes:
- Intro about NRG/Vivint: maybe "About the role" or "About the company"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We need to preserve all substantive info, not invent.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions.
We need to include sections only when posting has real specific content.
Let's extract content:
- "Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes."
That's about the company/role. Could be "About the role" or maybe "About the company". We'll use "About the role".
- Then "Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team."
That's also about role.
- Then "Why Technicians Choose Vivint" with bullet points: Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
These are benefits and pay and schedule.
- Then "A Day In The Life As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. Customer Education: Training homeowners on how to use their new system to protect their families. Growth: Benefiting from consistent coaching and leadership training to move up within our national organization."
That's responsibilities.
- Then "What We’re Looking For We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required."
That's qualifications/skills/requirements.
- Then "Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law."
- Then "Physical Requirements Ability to lift and carry up to 45 lbs. Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. Comfortable bending, kneeling, and standing for extended periods. Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers."
- Then "Ready to transform your career? Apply today to join the Vivint team!" (application instruction, should be removed)
- Then "NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing." (legal boilerplate, remove)
- Then "EOE AA M/F/Protected Veteran Status/Disability." (EEO boilerplate, remove)
- Then "Level, Title and/or Salary may be adjusted based on the applicant's experience or skills." (maybe not needed, but could be considered meta; but it's not a specific benefit; we can drop as boilerplate? It's not exactly boilerplate but it's generic; we can drop.)
- Then "EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)" remove.
- Then "Official description on file with Talent." remove.
- Then "We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy." This is interview instruction, maybe considered boilerplate? It's not about job; we can drop.
Thus we need to produce sections:
- About the role: combine intro paragraphs.
- Responsibilities: from "A Day In The Life" bullet list.
- Requirements: includes driver's license, background check, physical requirements? Might be separate sections: Requirements and Qualifications/Skills.
We have "What We’re Looking For" which includes Sales Mindset, Customer First Attitude, Technical Aptitude. That's qualifications/skills.
We also have explicit "Requirements:" line about driver's license and background check.
Physical requirements could be part of Requirements or maybe a separate section? But we only have headings list; we could put physical requirements under Requirements as part of list.
Pay: we have "Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives." That's pay.
Schedule: we have "Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays)" that's schedule.
Benefits: we have many: Comprehensive Paid Training, Zero Commute, Fully Equipped, The Perks (10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program & employee pricing), Adventure: yearly company-paid incentive trip.
Thus we can create Benefits section with those items.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must output only HTML fragment.
We'll structure:
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings.
We need to preserve all substantive info, not invent.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions.
We need to include sections only when posting has real specific content.
Let's extract content:
- "Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes."
That's about the company/role. Could be "About the role" or maybe "About the company". We'll use "About the role".
- Then "Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team."
That's also about role.
- Then "Why Technicians Choose Vivint" with bullet points: Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
These are benefits and pay and schedule.
- Then "A Day In The Life As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. Customer Education: Training homeowners on how to use their new system to protect their families. Growth: Benefiting from consistent coaching and leadership training to move up within our national organization."
That's responsibilities.
- Then "What We’re Looking For We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required."
That's qualifications/skills/requirements.
- Then "Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law."
- Then "Physical Requirements Ability to lift and carry up to 45 lbs. Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. Comfortable bending, kneeling, and standing for extended periods. Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers."
- Then "Ready to transform your career? Apply today to join the Vivint team!" (application instruction, should be removed)
- Then "NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing." (legal boilerplate, remove)
- Then "EOE AA M/F/Protected Veteran Status/Disability." (EEO boilerplate, remove)
- Then "Level, Title and/or Salary may be adjusted based on the applicant's experience or skills." (maybe not needed, but could be considered meta; but it's not a specific benefit; we can drop as boilerplate? It's not exactly boilerplate but it's generic; we can drop.)
- Then "EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)" remove.
- Then "Official description on file with Talent." remove.
- Then "We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy." This is interview instruction, maybe considered boilerplate? It's not about job; we can drop.
Thus we need to produce sections:
- About the role: combine intro paragraphs.
- Responsibilities: from "A Day In The Life" bullet list.
- Requirements: includes driver's license, background check, physical requirements? Might be separate sections: Requirements and Qualifications/Skills.
We have "What We’re Looking For" which includes Sales Mindset, Customer First Attitude, Technical Aptitude. That's qualifications/skills.
We also have explicit "Requirements:" line about driver's license and background check.
Physical requirements could be part of Requirements or maybe a separate section? But we only have headings list; we could put physical requirements under Requirements as part of list.
Pay: we have "Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives." That's pay.
Schedule: we have "Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays)" that's schedule.
Benefits: we have many: Comprehensive Paid Training, Zero Commute, Fully Equipped, The Perks (10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program & employee pricing), Adventure: yearly company-paid incentive trip.
Thus we can create Benefits section with those items.
We must not repeat job title as heading.
We must not include Job ID/requisition numbers.
We must output only HTML fragment.
We'll structure:
About the role
...
Responsibilities
- Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
- Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
- Training homeowners on how to use their new system to protect their families.
- Benefiting from consistent coaching and leadership training to move up within our national organization.
Requirements
- A valid driver’s license and a good driving record.
- Ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
- Ability to lift and carry up to 45 lbs.
- Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
- Comfortable bending, kneeling, and standing for extended periods.
Qualifications
- Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
- Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
- Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Benefits
- Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates.
- Zero Commute: Take-home company vehicle and gas card for work use; drive time to and from appointments paid.
- Fully Equipped: All tools, a cell phone, a tablet, and paid licensing required for job duties provided.
- The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program, employee pricing on Smart Home equipment.
- Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
Pay
Competitive hourly base pay + uncapped commission and performance incentives.
Schedule:Schedule
4-day work weeks (4/10 schedule, includes Saturdays) for work‑life balance.
We need to ensure we preserve all substantive info. Did we miss any? The "Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives." we captured in Pay. We also have "Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success." we captured. "Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway." captured. "Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties." captured. "The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment." captured. "Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)." captured. Now check if any other substantive info