Jobs · Consulting · Michigan

Field Service Professional -Kalamazoo, MI

NRG Energy · Kalamazoo, MI · 1 mo ago
ConsultingFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Preserve all substantive info. We need to parse the posting. Let's extract sections: - Intro: "Welcome to the intersection of energy and home services..." This is about company, maybe "About the role"? Actually it's about company and role. Could be "About the role" or "About Vivint". But we need headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content: - "Field Service Technician/Professional Do you have the drive to succeed..." That's description of role. Could be "About the role". - "Why Technicians Choose Vivint" bullet list: Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). Thus we have Pay (Competitive hourly base pay + uncapped commission and performance incentives). Schedule (4-day work weeks (4/10 schedule, includes Saturdays)). Benefits (training, zero commute, fully equipped, perks, adventure). Could also include "Benefits" heading. - "A Day In The Life As a Field Professional..." This is responsibilities: Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. Customer Education: Training homeowners on how to use their new system to protect their families. Growth: Benefiting from consistent coaching and leadership training to move up within our national organization. Thus responsibilities. - "What We’re Looking For" bullet list: A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. Physical Requirements Ability to lift and carry up to 45 lbs. Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. Comfortable bending, kneeling, and standing for extended periods. Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. Thus we have Requirements (driver's license, background check, licensing). Also Physical Requirements could be part of Requirements or Qualifications. Could treat as Requirements. - Also "Ready to transform your career? Apply today..." is application instruction, remove. - NRG drug testing etc is legal boilerplate, remove. - EOE etc remove. - "We support the use of AI tools..." remove. Thus we need sections: About the role (intro + maybe "Field Service Technician/Professional..."), Responsibilities (A Day In The Life), Requirements (What We’re Looking For + Requirements + Physical Requirements), Benefits (Why Technicians Choose Vivint), Pay (Total Compensation), Schedule (Work-Life Balance). Possibly also Qualifications? Could combine Requirements and Qualifications but we have both. The posting includes "What We’re Looking For" which includes attitude and aptitude; also "Requirements:" separate. Could treat "Qualifications" as the attitude/aptitude? But we have headings list includes Qualifications. Might include Qualifications for the attitude/aptitude and skills. However we also have Skills heading. Could separate: Skills: Technical Aptitude, Sales Mindset, Customer First Attitude. But we need to avoid thin sections. Perhaps combine Skills and Qualifications into one? But we must follow instruction: Use headings only when posting has real specific content. We have content for Skills (Technical Aptitude, Sales Mindset, Customer First Attitude). Also Qualifications (driver's license, background check, physical requirements). So we could have both sections. But we also have Benefits, Pay, Schedule. Thus sections: About the role, Responsibilities, Skills, Qualifications, Benefits, Pay, Schedule. Check each for substantive content. About the role: Intro paragraphs about company and role: "Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team." That's substantive. Responsibilities: "A Day In The Life As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. Customer Education: Training homeowners on how to use their new system to protect their families. Growth: Benefiting from consistent coaching and leadership training to move up within our national organization." Skills: "What We’re Looking For We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required." Qualifications: "Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. Physical Requirements Ability to lift and carry up to 45 lbs. Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. Comfortable bending, kneeling, and standing for extended periods. Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers." Benefits: "Why Technicians Choose Vivint Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!)." But note that Total Compensation and Work-Life Balance are also separate headings Pay and Schedule. We need to avoid duplication. The instruction: Prefer a few substantive sections over many thin ones. But also we must include Pay and Schedule sections only if posting actually states them. It does state them. So we should extract Pay and Schedule as separate sections, and maybe not duplicate them inside Benefits. However Benefits section could still contain other benefits like training, zero commute, fully equipped, perks, adventure. We should not repeat Pay and Schedule inside Benefits. So we need to parse Benefits section to exclude those. Thus Benefits content: Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). Pay: Competitive hourly base pay + uncapped commission and performance incentives. Schedule: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. Now we need to output HTML fragment with

headings and
  • for lists,

    for prose. We need to decide which content is list vs prose. About the role: Could be prose paragraphs. Could split into

    . Responsibilities: Could be list of duties: Technical Excellence, Consultative Sales, Customer Education, Growth. Use

    • . Skills: Could be list: Sales Mindset, Customer First Attitude, Technical Aptitude. Use
      • . Qualifications: Could be list: Requirements (driver's license, background check, licensing), Physical Requirements (lift, climb ladders, bending, etc), Safety culture (safety analysis). Could be
        • . Benefits: list of items: Comprehensive Paid Training, Zero Commute, Fully Equipped, The Perks (which itself is a list?), Adventure. Could treat each as
        • with sublist for perks? Might be okay to keep as
        • with description. Pay: single

          . Schedule: single

          . We must not include empty sections. Now produce HTML. Let's craft:

          About the role

          Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to

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