Field Service Professional/Electrician - Albuquerque, NM

About the role

At Vivint Smart Home, an NRG company, you’ll install cutting-edge smart-home technology while identifying and selling upgraded solutions that give customers total peace of mind. This role combines technical expertise with sales opportunity, making you the face of Vivint in the field.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home-automation systems.
• Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Train homeowners on how to use their new system to protect their families.
• Conduct a safety analysis of every home to ensure a safe workplace for technicians and customers.
• Participate in consistent coaching and leadership training to advance within the national organization.

Requirements

• Valid driver’s license and good driving record; must pass post-offer background investigation and licensing requirements per applicable law (New Mexico: ES-3J license).
• Sales mindset: experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer-first attitude with the ability to build rapport with diverse customers while acting with integrity.
• Technical aptitude: experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Physical Requirements

• Ability to lift and carry up to 45 lbs.
• Ability to climb ladders up to 14 feet, including when carrying tools (up to 375 lbs total capacity for company-approved ladders).
• Comfortable working in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.

Pay

Competitive hourly base pay plus uncapped commission and performance incentives.

Schedule

4-day work week (4/10 schedule, includes Saturdays). Drive time to and from appointments is paid; you clock in from your driveway.

Benefits

• Take-home company vehicle and gas card for work use.
• All tools, cell phone, tablet, and paid licensing provided.
• 10 paid holidays and 2 weeks PTO.
• 401(k) with 6% company match.
• Employee Stock Purchase Program.
• Employee pricing on Smart Home equipment.
• Yearly company-paid incentive trip (plus one guest).