Field Service Power Generation Technician
Cummins Inc. · Wichita, KS · 1 wk ago
On-siteManagementFull-time
Job Summary
GPP Database Link (https://cummins365.sharepoint.com/sites/CS38534/)
Key Responsibilities
- Engages customers in a courteous and professional manner.
- Anticipates and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
- Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensures adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
Competencies
- Communicates effectively
- Customer focus
- Develops talent
- Manages complexity
- Self-development
- Health and Safety Fundamentals
- Diagnostics Application
- Electronic Service Tool Application
- Engine Systems Interactions
- Power Generation Systems Knowledge
- Product Repair and Maintenance
- Service Documentation
- Technical Escalation
- Values differences
Education, Licenses, Certifications
- Apprentice Certified Power Generation/ Electrical Technician (Preferred)
- Vocational diploma from relevant technical institution
- Current relevant electrical certification
- Locally valid driving permit
Experience
- Basic level field service work experience
- Intermediate level knowledge of and/or experience with power generation products
- High Voltage/ Low Voltage experience
- Customer service experience
Qualifications
- This position may require licensing for compliance with export controls or sanctions regulations.
- A current valid license is required for this role.
- This role requires a 5 year motor vehicle report, free from major violations.
- This role requires applicant to pass a Department of Transportation (DOT) physical.
- This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use.
- Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age.
Pay
Min Salary: $56800
Max Salary: $85200
Schedule
100% On-Site
Benefits
Relocation Package: Yes
Job Service Organization
Cummins Inc.
Role Category
On-site with Flexibility
Job Type
Technician