Field Service PM Technician – Construction Equipment

Looking for more than just a job? At Thompson Machinery, we’ve been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.

About the role

The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel powered construction equipment and competitive brands. Removes, inspects, and installs filters, maintains lube truck inventory, and orders needed parts and supplies. Responsible for following company and EPA guidelines for disposal of oil and filter waste. Operates equipment to inspect for post-service issues or leaks, and to ensure proper equipment operation. This is a field position working largely independently and out of a company-provided lube service truck. The Field Service PM Technician works in a variety of customer locations and reports to the Supervisor of Equipment Management Solutions.

Responsibilities

• Read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
• Be proficient in the use of basic hand tools.
• Provide lube service on construction equipment, engines, and powertrains, and respond to customer needs in a positive, safe, and timely manner.
• Lift up to 25-30 pounds on occasion.
• Work a flexible schedule and overtime, including nights, weekends and overnight travel as required, and work independently in remote locations.
• Obtain and maintain a Commercial Driver’s License (CDL) Class “B”, and DOT medical card as required for operating regulated vehicle.
• Maintain a basic set of hand tools.
• Travel as required.
• Work in environments where hazards are present.
• Perform frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
• Other duties as assigned.

Requirements

• High school diploma (or equivalent) required.
• Field Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred.
• 1 – 2 years of prior experience in PM technical areas is desired.
• Display professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrate a sense of urgency, self-initiative, and the personal drive to be successful.
• Excellent communication skills.

Benefits

At Thompson Machinery, we believe that great benefits are more than just perks—they’re essential for employee well-being and success. We’ve designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally.

The Basics

• Various medical plan options, including a no-cost option
• Vision and dental insurance
• Employer-paid short-term and long-term disability insurance
• Employer-paid basic life insurance
• 401k matching
• Profit Sharing
• 8 paid holidays annually
• Initially up to 15 days of Paid Time Off annually with increase after five years of service
• Employee Assistance Program (EAP)

What Sets Us Apart

• Competitive pay
• Exposure to world-class CAT training and development
• Tuition Reimbursement
• Tool Purchase Assistance to buy high-quality tools at deep discounts
• Annual stipend toward the purchase of work boots
• Company Incentive Bonus Program
• Paid Veteran holiday annually to all service members
• Training and Development programs
• Work uniforms and professional cleaning services
• Financial Wellness programs