Field Service PM Technician – Construction Equipment

About Us

Thompson Machinery is the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. We deliver smart solutions, build lasting partnerships, strengthen communities, and invest in your growth.

About the Role

The Preventive Maintenance (PM) Technician samples and changes oil and fluids on Caterpillar diesel-powered construction equipment and competitive brands. This field position involves working largely independently out of a company-provided lube service truck at various customer locations.

Responsibilities

• Read and interpret technical instructions, safety manuals, service manuals, company policies, and procedures.
• Perform lube service on construction equipment, engines, and powertrains.
• Remove, inspect, and install filters; maintain lube truck inventory; order needed parts and supplies.
• Follow company and EPA guidelines for disposal of oil and filter waste.
• Operate equipment to inspect for post-service issues or leaks and ensure proper operation.
• Respond to customer needs in a positive, safe, and timely manner.
• Lift up to 25-30 pounds occasionally.
• Work a flexible schedule and overtime, including nights, weekends, and overnight travel as required.
• Work independently in remote locations.
• Obtain and maintain a Commercial Driver’s License (CDL) Class “B” and DOT medical card.
• Use a basic set of hand tools for job-related tasks.
• Travel as required; work in environments where hazards may be present.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Field Service PM Technician training or service and maintenance training through accredited technical schools, equipment dealerships, or manufacturer training preferred.
• 1–2 years of prior experience in PM technical areas desired.
• Must display professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrate a sense of urgency, self-initiative, and personal drive to be successful.
• Excellent communication skills.

Benefits

• Various medical plan options, including a no-cost option.
• Vision and dental insurance.
• Employer-paid short-term and long-term disability insurance.
• Employer-paid basic life insurance.
• 401k matching and profit sharing.
• 8 paid holidays annually, plus a paid Veteran holiday for all service members.
• Initially up to 15 days of Paid Time Off annually, increasing after five years of service.
• Employee Assistance Program (EAP).
• Competitive pay and exposure to world-class CAT training and development.
• Tuition reimbursement and tool purchase assistance at deep discounts.
• Annual stipend toward the purchase of work boots.
• Company incentive bonus program.
• Paid work uniforms and professional cleaning services.
• Financial wellness programs.