Field Service Operations - Superintendent Engineer

About the role

Provides technical service installation, troubleshooting, maintenance, repair, overhauls and modernization for engines and turbochargers manufactured by the company and affiliated companies on seagoing vessels and power plants.

Provides technical advice; provide training and service program information including follow-up to previously visited vessels as well as engine related support to our customers.

Directs and supervises work performed by outside contractors in repair of the company’s engines.

Aids workshops in technical matters as required, assists in the collection of receivables, establishes and maintains good business relations and communication with all customers.

Innovates and develops products.

Requires intensive travelling via car, train, plane, launch boat, and in extreme cases via helicopter at short notice and the ability to be flexible changing plans to comply with professional circumstances and exigencies.

Maintains a good business relation and communication with all customers while performing all duties.

To be up-to-date with and to implement internal technical modifications and information.

Ability to handle various Projects at all levels of the organization.

Reports (e.g. Service Reports) have to be finished and uploaded two days after the job is finished.

Tools have to be returned in a good condition.

File and organize documents and appropriated folders.

Assure to follow internal EVERLLENCE rules and regulations.

Responsibilities

• Provides technical service installation, troubleshooting, maintenance, repair, overhauls and modernization for engines and turbochargers manufactured by the company and affiliated companies on seagoing vessels and power plants.
• Provides technical advice; provide training and service program information including follow-up to previously visited vessels as well as engine related support to our customers.
• Directs and supervises work performed by outside contractors in repair of the company’s engines.
• Aids workshops in technical matters as required, assists in the collection of receivables, establishes and maintains good business relations and communication with all customers.
• Innovates and develops products.
• Requires intensive travelling via car, train, plane, launch boat, and in extreme cases via helicopter at short notice and the ability to be flexible changing plans to comply with professional circumstances and exigencies.
• Maintains a good business relation and communication with all customers while performing all duties.
• To be up-to-date with and to implement internal technical modifications and information.
• Ability to handle various Projects at all levels of the organization.
• Reports (e.g. Service Reports) have to be finished and uploaded two days after the job is finished.
• Tools have to be returned in a good condition.
• File and organize documents and appropriated folders.
• Assure to follow internal EVERLLENCE rules and regulations.

Requirements

• Four or more years related experience and/or training; or equivalent combination of education and experience.

Qualifications

• Bachelor's degree (B. A.) from four-year college or university, marine or mechanical engineering preferred or acceptable to meet the requirements of education or experience.
• N/A
• Basic knowledge and interest of control systems and electronic and pneumatic/hydraulic systems.
• Sound knowledge of 4-st and 2-st engines and possibly turbochargers and propellers.
• First aid.
• Craning and forklift training.
• Rigging.
• Safety training courses.

Skills

• Enjoy practical and manual work.
• Mechanical aptitude.
• Willingness to travel, work overnight, and weekend.
• Understand and practice safe working methods.
• Willing to work under ISO standards and have a commitment to continuous improvement.
• Ability to communicate well at all levels of the organization.
• Leadership skills and/or working on these.
• Problem solving and conflict resolution skills.
• Willingness to learn, accept criticism and learn from it.
• Must be highly self-motivated with a results-oriented, proven track record.
• Must bring a positive, can-do attitude to work place.
• Must have the ability to work harmoniously and effectively and effectively as part of a work team.
• Customer service oriented and good inter-personal skills are as important as technical expertise and the desire to investigate and resolve problems.

Benefits

Stand for the team and be fair to all, not take sides or pass judgements without a sufficient reflection or investigation.

Being example to the team with attendance, dedication and flexible and dependable service to customers and colleagues.

Pay

TBD

Schedule

TBD

Qualifications

• Willingness to work under ISO standards and have a commitment to continuous improvement.
• Ability to communicate well at all levels of the organization.
• Leadership skills and/or working on these.
• Problem solving and conflict resolution skills.
• Willingness to learn, accept criticism and learn from it.
• Must be highly self-motivated with a results-oriented, proven track record.
• Must bring a positive, can-do attitude to work place.
• Must have the ability to work harmoniously and effectively and effectively as part of a work team.
• Customer service oriented and good inter-personal skills are as important as technical expertise and the desire to investigate and resolve problems.