Field Service Mechanic

About the role

Haas Factory Outlet Trident is seeking a CNC Field Service Technician for its New Hampshire territory. Morris Group, Inc., a third-generation, family-owned business, serves manufacturers of precision machined parts.

Job Responsibilities

• Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations.
• Using machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Avoiding inaccurate documentation is completed and submitted to the office and customer regarding the status of machine issues, repairs, and installation.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.

Other Functions

Promote and perform related duties as required.

Job Qualifications And Proficiencies

• Self-motivated positive attitude with a willingness to learn complex tasks with on-the-job training and all supporting documents.
• Experience in mechanical/electrical repair of diesel engines, generators, automotive, industrial machinery, HVAC, EDM/Laser/Waterjet/CNC machine tools; Haas CNC Repair background a plus.
• Intermediate to sophisticated proficiency in Microsoft Office Suite.
• Ability to read and interpret drawings and schematics.
• Excellent customer service, technical, communication, and presentation skills.
• Ability to meet the physical requirements of the job.
• Flexible hours and frequent travel, including driving throughout the New England regional territory.

What's in it for You

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program
• Mental And Physical Requirements

Benefits

• Health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• Paid Time Off, starting with 23 paid days off in your first year.
• 10 Company Paid Holidays
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Physical Requirements

• Must be highly mobile, able to access all areas of the premises.
• Able to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Able to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Able to frequently use hands and arms.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Equal Opportunity Employer

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.