Field Service Mechanic

Essential Duties and Responsibilities

• Reports to Service Manager, who will provide brief description of issues and support information related to the vehicle.
• Read and interpret equipment manuals and repair orders/instructions to perform required maintenance and service.
• Performs work as outlined in work instructions set forth by Service Manager; efficiently, accurately, and in accordance with Custom Truck One Source standards.
• Diagnosis and repair LMI Diagnostics (Load Moment Indicator) and CAN bus (Controller Area Network).
• Experience troubleshooting and repair of Utility trucks & Equipment including electrical and hydraulics.
• Inspects and services vehicles and makes repairs and adjustments both at the service center and in the field.
• Verify work performed, road test vehicles as necessary.
• Prepare inspection reports, repair orders (recording service time and parts costs) and timecards completely and accurately.
• Tag all warranty and core parts for return.
• Advise management immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Attends CTOS safety training and follows all safety requirements.
• Attends CTOS and factory-sponsored training classes.
• Understand and follow federal, state and local regulations such as those governing the disposal of hazardous wastes.
• Communicate easily with customers and internal departments to ensure minimal equipment downtime.
• Work closely with Service Manager to grow and improve customer satisfaction.
• Additional duties or responsibilities as designated by the Service Manager.

Preferred Skills

• Electrical, schematic / blueprints, hydraulic, welding, and related experience.
• Experience with Quick Serve, DTNA, or related diagnostic software.
• DOT, ANSI, and Dielectric testing desired.

Requirements

• High School diploma or GED.
• Five years of related experience. (Shop Tech and Field Tech).
• Must hold a valid driver’s license. (CDL Class B a plus.).
• Must have your own tools.
• Proficient in documentation using software, meeting deadlines and schedules.

Benefits

• 401(k) with Employer Match.
• Health Care including Dental, Vision, and Life Insurance.
• Paid Vacation, Sick and Holidays.
• STD/LTD Employee Stock Purchase Plan.
• Investment in Employee Development & Training.

Pay

Pay based on experience, overtime as needed.

Schedule

Not specified.

Qualifications

Not specified.

Skills

Not specified.

Benefits

• Health Care including Dental, Vision, and Life Insurance.
• Paid Vacation, Sick and Holidays.
• STD/LTD Employee Stock Purchase Plan.
• Investment in Employee Development & Training.