FIELD SERVICE MANAGER Multi-Family- Midwest/Indiana

SUMMARY OF POSITION AND RESPONSIBILITY

The Field Services Manager at Allied Interior Solutions is the first point of contact, responsible for coordinating all aspects of the installation of multi-family cabinetry projects. The primary duties for this position include managing and submitting sub-contractor invoices and being a strong liaison between the client and the AIS. This candidate will be working in the Midwest area covering Indiana, Illinois, Ohio, Iowa, Nebraska, Michigan, Wisconsin and Minnesota, Kentucky etc.

Essential Functions

• Coordinating delivery and installation with clients.
• Approve and submit subcontractor invoices/draws for payment.
• Maintain competent installers and ensure paperwork is complete and timely.
• Anticipate and resolve client issues.
• Attending client mandated meetings as required.
• Maintain strong relationships with the client and all departments in AIS.
• Commit to being highly visible on job sites.

Qualifications (Education, Certifications and/or Training)

• Required Education: High School Diploma or Equivalent.
• Preferred Education: None.
• Required Experience: Three Years Construction Experience.
• PREFERRED Experience: At least One Year Experience in Construction Management.

Essential Skills, Knowledge, Ability and Mental Requirements

• Knowledge: Understanding of cabinetry manufacturing processes, materials, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Understanding financial reports, setting budgets, and making necessary adjustments to keep the company profitable.
• Understanding and ensuring the company’s compliance with health and safety regulations.
• Skills: Ability to plan, organize, direct, control and evaluate the operations of a manufacturing establishment or of a production department within a manufacturing establishment.
• Excellent customer service skills to deal with clients’ inquiries and complaints.
• Excellent verbal and written communication skills for effective communication with clients, staff, and management.
• Ability to identify, analyze, and solve problems that arise in the manufacturing and delivery process.
• Ability to manage one’s own time and the time of others effectively.
• Ability to negotiate with suppliers and clients to meet the company’s objectives.
• Basic Computer Skills such as MS Office Suite.

Physical Demands

• Manual Dexterity Required to manipulate standard office peripherals.
• Ability to sit for extended periods.
• Ability to work outdoors in extreme weather.
• Ability to work at unfinished construction sites.
• Ability to drive for long periods within a designated service area.

About Allied Interior Solutions

Allied Interior Solutions (a division of Allied Stone, Inc.) is the industry's choice for multifamily cabinets and countertops. From design to completion, we provide superior service, support, and turnkey solutions. Based in Desoto, Texas, all AIS cabinet products are 100% manufactured in the U.S.A. Using state-of-the-art and real-time cloud-based equipment, provides the highest efficiency to complete your order with shorter lead times. With a team of trendsetting designers, skilled craftsmen, and cutting-edge technology, we create a seamless client experience that results in unrivaled finished spaces. Allied Interior Solutions offers competitive salaries and comprehensive benefits. On-going learning opportunities within a diverse, inclusive, and rewarding work environment. Allied Stone is an Equal Employment Opportunity Employer.

Other Duties

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and is subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.