Field Service Engineer - Northern Indiana/Southern Michigan

We need to output HTML fragment with sections: About the role? The posting includes description. We need headings:

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to extract content: The posting includes a lot of fluff about BD and Waters, but we need to preserve substantive info. Remove boilerplate like EEO, legal, navigation, cookie, etc. Also remove duplicated lines, application instructions. We need to produce sections: maybe About the role (description), Responsibilities, Requirements (minimum), Preferred Requirements (maybe Qualifications?), Skills (maybe Preferred Requirements includes skills), Pay (salary range), Benefits? Not mentioned explicitly; there is mention of Total Rewards program but no specifics. Should we include Benefits? The posting says: "At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. ... You can learn more on our career site under 'Our Commitment to You.'" No specific benefits listed, so we should not create Benefits section because no specific content. Schedule? Not mentioned. So we include About the role, Responsibilities, Requirements (minimum), Preferred Requirements (maybe as Qualifications?), Skills (maybe part of Preferred), Pay. We need to avoid repeating job title as heading. The job title is Field Service Engineer based in Northern Indiana/Southern Michigan and covering surrounding states. Not to be used as heading. We need to preserve all substantive info: location, travel %, physical lift, etc. Let's extract: About the role: The description includes: Field Service Engineer based in Northern Indiana/Southern Michigan and covering surrounding states. Not a desktop support/IT position. Visiting various customers each day carrying tools and test equipment. Waters is one of the largest global medical technology companies... Within the role of an FSE, daily travel to and from multiple customers sites is required. Complex troubleshooting and repairing systems containing but not limited to, Lasers/optical pathways, fluidic systems, pneumatic systems, electronic systems, and PC’s to resolve issues while onsite is required. Also mention: "We Are The People Who Give Possibilities Purpose BD is one of the largest global medical technology companies..." Might be fluff but still substantive? Might be considered boilerplate? It's about company description. Could be included in About the role. We need to keep all substantive info, not invent or summarize away detail. So we should keep the paragraphs describing role, responsibilities, etc. Responsibilities: bullet list from posting: - Install and service instrumentation with minimal supervision according to ISO and GMP standards, while providing thorough follow-up service to ensure customer satisfaction. This includes calling customers after service completion to verify all needs were met and documenting all service activities in compliance with GMP requirements. - Maintain proper car stock inventory, test equipment, tools, and technical documentation. This responsibility extends to the proper maintenance and utilization of company vehicles according to Corporate fleet policy, ensuring all resources are ready for service calls. - Display maturity and judgment in time management and expense control, keeping all travel and site visit expenses within established guidelines. This includes accountability for company-issued credit cards, travel advances, and management of spare parts inventory. - Report quality control and technical problems in detail to the Service Center and System Support Engineering Manager. Effectively interface with other departments and managers to resolve customer issues promptly and thoroughly. - Serve as a representative of BD by promoting and maintaining excellent customer relations through high standards of personal appearance, ethical behavior, maturity, and good judgment. This includes providing support that consistently meets BD's standards of superior quality service. We need to put each as

inside

. Requirements (minimum): bullet list: - Candidates must possess at minimum a High School diploma. - A minimum of 3 years' experience troubleshooting instruments or components is required. - Possession of a valid Driver's License is mandatory. - Candidates must be willing and able to travel a minimum of 50% of their working time. - The position demands the physical capability to lift and maneuver objects weighing up to 50 pounds. We need to keep the explanatory sentences? The posting includes explanation after each bullet. Should we preserve all substantive information, not just the bullet? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the explanatory text as part of each bullet? Could be part of
• content. We'll include the full sentence. Preferred Requirements: bullet list: - Candidates should possess an Associates or Bachelor's degree in Electronics, Engineering, or related technical/biological discipline. - Previous experience as a Field Service Engineer is highly valued, particularly for those who have worked with medical devices or similar technical equipment. - Experience with flow cytometry technology is considered a significant advantage. - Previous experience in customer-facing roles is essential. - Demonstrated ability with diagnostic tools (digital volt meters, oscilloscopes), proficiency with MS Office applications (Word, Excel), and familiarity with both Mac and PC operating systems. Also includes: "At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law." This is more about workplace policy; could be considered part of About the role or maybe a separate section like Work Arrangement? Not in allowed headings. Could be omitted as boilerplate? It's substantive but not fitting headings. Might be considered part of About the role. Also "#earlycareer" maybe ignore. "Why Join Us?" section: includes fluff about culture. Could be considered About the role? Might be considered boilerplate? It's substantive but not a specific heading. Could be included in About the role as paragraph. "To learn more about BD visit https://bd.com/careers." That's a link; could be considered application instruction? Might be omitted as it's not required. "Becton, Dickinson, and Company is an Equal Opportunity Employer..." That's EEO boilerplate; remove. "Required Skills Optional Skills Primary Work Location USA CA - Milpitas 155 Additional Locations Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program...." This includes some info about Total Rewards but not specific benefits. Might be considered boilerplate. "Our salary or hourly rate ranges reward associates fairly and competitively.... Salary Range Information $25.20 - $40.30 USD Hourly" This is pay info. Thus we include Pay section with that range. We should not include Schedule. Now produce HTML:

  About the role

  Field Service Engineer based in Northern Indiana/Southern Michigan and covering surrounding states. THIS IS NOT A DESKTOP SUPPORT/IT POSITION. This position is for Field Service. Visiting various customers each day and carrying tools and test equipment. Waters is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Within the role of an FSE, daily travel to and from multiple customers sites is required. Complex troubleshooting and repairing systems containing but not limited to, Lasers/optical pathways, fluidic systems, pneumatic systems, electronic systems, and PC’s to resolve issues while onsite is required.

  Maybe also include the "Why Join Us?" paragraph? Could be added as another paragraph under About the role. But we need to avoid duplication. The "Why Join Us?" includes: "To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers." We could include that as part of About the role, but the link maybe considered application instruction? It's just a link to learn more; not an instruction to apply. Might keep. But we need to avoid repeating the job title as heading; fine. Now Responsibilities:

  Responsibilities

  • Install and service instrumentation with minimal supervision according to ISO and GMP standards, while providing thorough follow-up service to ensure customer satisfaction. This includes calling customers after service completion to verify all needs were met and documenting all service activities in compliance with GMP requirements.
  • Maintain proper car stock inventory, test equipment, tools, and technical documentation. This responsibility extends to the proper maintenance and utilization of company vehicles according to Corporate fleet policy, ensuring all resources are ready for service calls.
  • Display maturity and judgment in time management and expense control, keeping all travel and site visit expenses within established guidelines. This includes accountability for company-issued credit cards, travel advances, and management of spare parts inventory.
  • Report quality control and technical problems in detail to the Service Center and System Support Engineering Manager. Effectively interface with other departments and managers to resolve customer issues promptly and thoroughly.
  • Serve as a representative of BD by promoting and maintaining excellent customer relations through high standards of personal appearance, ethical behavior, maturity, and good judgment. This includes providing support that consistently meets BD's standards of superior quality service.
  Requirements (minimum):

  Requirements

  • Candidates must possess at minimum a High School diploma. This foundational educational qualification ensures basic academic competency necessary for understanding technical documentation, communication protocols, and problem-solving methodologies.
  • A minimum of 3 years' experience troubleshooting instruments or components is required. This experience should demonstrate proficiency in diagnostic techniques, repair procedures, and familiarity with technical systems relevant to the position.
  • Possession of a valid Driver's License is mandatory, as the position will require travel between client sites, service locations, or field installations to perform necessary technical work.
  • Candidates must be willing and able to travel a minimum of 50% of their working time. This substantial travel component indicates the position involves regular on-site service calls, installations, or maintenance across multiple locations.
  • The position demands the physical capability to lift and maneuver objects weighing up to 50 pounds. This requirement ensures technicians can safely handle equipment, tools, and components necessary for installation and repair tasks.
  Preferred Requirements (could be Qualifications or Skills). Since we have headings Qualifications, Skills. We could put Preferred Requirements under Qualifications. Or we could have both Qualifications and Skills. The posting includes both education/experience and skills. Let's make Qualifications heading for education/experience preferences, and Skills heading for technical skills. Qualifications:

  Qualifications

  • Candidates should possess an Associates or Bachelor's degree in Electronics, Engineering, or related technical/biological discipline.
  • Previous experience as a Field Service Engineer is highly valued, particularly for those who have worked with medical devices or similar technical equipment.
  • Experience with flow cytometry technology is considered a significant advantage, as it indicates specialized knowledge in a complex analytical technique used in diagnostics and research. This expertise would minimize training time and allow for more effective troubleshooting of these sophisticated instruments.
  • Previous experience in customer-facing roles is essential, as Field Service Engineers must effectively communicate technical information to clients, manage expectations, and represent the company professionally while on-site at