Field Service Manager, Indsutrial Compressors & Controls

We need to output HTML fragment with sections: About the role? The posting includes "About Us", "Job Overview", "Responsibilities", "Requirements", "Preferences", "Travel & Work Arrangements", "Pay Range", "What We Offer". According to rules: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map headings accordingly. We should not repeat job title. We should not include Job ID etc. Remove boilerplate like EEO statements, duplicated lines, navigation, legal, etc. Also remove duplicated "What We Offer" appears twice; we should keep only one instance. We need to preserve all substantive information. So we need to include content from About Us, Job Overview, Responsibilities, Requirements, Preferences, Travel & Work Arrangements, Pay Range, What We Offer (benefits). Also maybe "Qualifications" not present; we have Requirements and Preferences. We need to decide which headings to use: About the role (maybe combine About Us + Job Overview?), Responsibilities, Requirements, Qualifications (maybe not), Skills (maybe not), Benefits, Pay, Schedule. We have Travel & Work Arrangements (includes travel up to 50% with overnight stays, company vehicle, physical demands). That could be Schedule? Not exactly schedule but travel. Could be under Schedule? The rule says use headings like Schedule if present. Since we have travel details, we could put under Schedule heading. But we also have Travel & Work Arrangements as a section; we could rename to Schedule? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use those headings if appropriate. We should include a section only when posting has real, specific content for it. So we need to decide which headings to use based on content. We have content for About the role (About Us + Job Overview). We have Responsibilities. We have Requirements (including education, experience, driver's license). We have Preferences (which could be Qualifications or Skills). Could treat Preferences as Qualifications or Skills. The instruction says we can use Qualifications, Skills headings. We have "Preferences:" list. Could map to Qualifications or Skills. Better to use Qualifications for education/degree preferences, and Skills for technical competencies? But we also have Core Competencies under Requirements. Actually the posting lists "Core Competencies" under Requirements. Then "Preferences:" list. We could have sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no /, no markdown fences. Let's extract substantive content: About Us: paragraph about company. Job Overview: paragraph about role. We can combine under About the role heading. Responsibilities: bullet list (multiple sentences). We'll convert each sentence to

. Requirements: includes: - High School diploma or GED with relevant experience. - 5+ years’ experience in an industrial sales business setting. - 3+ years’ experience in supervising / managing teams of people, such as a combination of relevant experience coaching, training and mentoring as a peer-leader. - Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. - Core Competencies: Advanced operating knowledge of Microsoft office software and other basic computer usage. Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. Advanced customer service skills including conflict resolution, communication, negotiation, etc. Strong customer communication and the ability to credibly explain technical findings, action plans, timing, and alternatives to sophisticated industrial customers. Resourcefulness, forward planning, safety orientation, and ability to source alternate parts, suppliers, rental equipment, and repair paths. We'll treat Core Competencies as part of Requirements (maybe as a sublist). Could also be Skills section. But we have Skills heading optional. Could put Core Competencies under Skills. However the instruction says we can use Skills heading. Let's decide: We'll have Requirements for education/experience/driver license. Then Skills for Core Competencies. Then Preferences for Qualifications? Actually Preferences list includes education degree, bilingual, direct centrifugal-compressor/PAC experience, PLCs, controls, etc., experience supporting large automotive/aerospace/defense facilities. That seems like Qualifications (preferred). So we can have Qualifications heading for Preferences. Thus sections: - About the role (About Us + Job Overview) - Responsibilities - Requirements - Skills (Core Competencies) - Qualifications (Preferences) - Benefits (What We Offer) - Pay (Pay Range) - Schedule (Travel & Work Arrangements) Check if any content missing: Travel & Work Arrangements includes travel up to 50% with overnight stays; company vehicle and gas card provided; physical demands; ability to work in diverse conditions; etc. That fits Schedule. Now we need to remove duplicated EEO statements and duplicated "What We Offer". We'll keep one Benefits section. Now craft HTML. We'll use

for each heading. Inside each section, we will use

for prose,

• for lists. For Requirements, we have multiple items; we can make a
  with each requirement as
  • . For Core Competencies (Skills) we can also
    . For Qualifications (Preferences) we can
    . For Benefits we can

    describing benefits; could also

    but it's prose; we can keep as

    . Pay: we have Pay Range sentence; we can

    . Schedule: we have Travel & Work Arrangements paragraph; we can

    plus maybe

    for bullet points? It's a paragraph with semicolons; we can keep as

    . Now ensure we don't include any boilerplate like "Ingersoll Rand is an equal opportunity employer." etc. Remove those. Also remove duplicated "What We Offer" lines. Now produce HTML. Let's write:

    About the role

    Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

    Lead the team, solve the tough technical challenges, and keep industry moving in a highly visible service leadership role supporting some of the region’s most critical industrial operations. The Field Service Manager, is a supervisory position that is is a highly visible leadership role supporting Ingersoll Rand’s – Plant Air Centrifugal (PAC) compressed air business across California and Arizona. Working with major manufacturing, automotive, aerospace, and defense customers, this leader becomes a trusted resource when equipment reliability, uptime, and fast technical decisions matter most. You’ll lead and develop a team of PAC Field Service Technicians responsible for installing, maintaining, troubleshooting, and repairing sophisticated centrifugal compressed air systems. Just as importantly, you’ll help build the next generation of the regional service team through recruiting, hands-on coaching, technical training, and technician development. This is not a desk-only leadership role. The right candidate brings technical credibility, strong people leadership, and confidence in front of customers. You’ll work alongside technicians, ask the right diagnostic questions, guide complex troubleshooting, and help identify safe, practical solutions when standard parts or factory support cannot meet a customer’s timeline. Direct centrifugal-compressor experience is preferred, but we also welcome candidates with strong backgrounds in industrial electrical systems, switchgear, automation, controls, PLCs, or microprocessor-based equipment who are ready to expand their technical expertise. Based from Pomona, California, this hybrid position includes approximately 50% regional travel, with some overnight stays. You’ll have the backing of an established global OEM, factory training and certification opportunities, strong engineering and technical resources, and a safety-first culture—along with the opportunity to build a high-performing service team and make a direct impact on some of the region’s most demanding industrial operations.

    But note we repeated some content about Pomona etc in Job Overview; that's fine. Now Responsibilities:

    Responsibilities

    • Effectively attract, coach, counsel, train, develop, and retain all service employees.
    • Drive continuous improvement through company performance management process and technical product training programs available.
    • Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible.
    • Collaborate with the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
    • Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals.
    • Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team.
    • Ensure that standard service work processes are created and followed.
    • Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
    • Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts.
    • Ensure environmental, health and safety compliance within service team.
    • Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site.
    • Other duties as assigned to support the service business and ensure customer satisfaction.
    Now Requirements:

    Requirements

    • High School diploma or GED with relevant experience.
    • 5+ years’ experience in an industrial sales business setting.
    • 3+ years’ experience in supervising / managing teams of people, such as a combination of relevant experience coaching, training and mentoring as a peer-leader.
    • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
    Now Skills (Core Competencies):

    Skills

    • Advanced operating knowledge of Microsoft office software and other basic computer usage.
    • Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases.
    • Advanced customer service skills including conflict resolution, communication, negotiation, etc.
    • Strong customer communication and the ability to credibly explain technical findings, action plans, timing, and alternatives to sophisticated industrial customers.
    • Resourcefulness, forward planning, safety orientation, and ability to source alternate parts, suppliers, rental equipment, and repair paths.