Field Service Manager
Piper Companies · Glen Burnie, MD · 3 days ago
On-siteOTHR$110k–$130k/yrFull-time
Essential Duties
- Lead, coach, and develop service technicians, supervisors, and support staff
- Ensure a high level of customer satisfaction by addressing inquiries, concerns, and service issues promptly and professionally
- Oversee daily service operations and ensure compliance with company standards, policies, and regulatory requirements
- Support field engineers in their efforts to install and maintain systems including but not limited to: commercial access control, CCTV systems, Crestron, Generac, etc.
Qualifications
- Bachelor's degree in Business Administration, Engineering, or a related field. (preferred)
- Minimum 5 years of experience in service management or a related leadership role
- Demonstrated experience supporting A/V and System Access installation and maintenance initiatives
- Valid Driver's License
Pay
$110,000-$130,000 (based on experience)
Benefits
- Cigna Medical
- Cigna Dental
- Vision
- 401k w/ ADP
- PTO
- paid holidays
- sick Leave as required by law