Field Service Manager
A-Gas in the Americas · Englewood, CO · 4 wk ago
ManagementFull-time
About the role
Responsible for managing field service operations, ensuring customer satisfaction, and overseeing technician performance.
Responsibilities
- Oversee daily field service activities
- Manage technician schedules and assignments
- Ensure timely and effective resolution of customer issues
- Monitor and improve service quality metrics
- Collaborate with internal teams to resolve complex issues
Requirements
- Bachelor’s degree in a related field
- Minimum 5 years of field service management experience
- Proven ability to manage multiple projects simultaneously
- Strong leadership and interpersonal skills
- Experience with CRM systems
Qualifications
- Valid driver’s license
- Willingness to travel up to 50%
- Proficient in Microsoft Office Suite
Skills
- Customer service orientation
- Problem-solving abilities
- Technical troubleshooting skills
- Effective communication skills
Benefits
- Competitive salary package
- Health insurance coverage
- Flexible work schedule
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, with occasional evening and weekend work required.
Benefits
- Health insurance
- 401(k) plan
- Employee Assistance Program
- Company-provided vehicle
Skills
- Field service management experience
- CRM proficiency
- Leadership skills
- Technical troubleshooting
- Customer service orientation
Benefits
- Health insurance
- 401(k) plan
- Employee Assistance Program
- Company-provided vehicle
Application Instructions
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications. Candidates selected for an interview will be contacted via email.