Field Service Engineer / Technical Service Specialist - Toxicology Instrument Team

About the role

Labcorp is seeking a Field Service Engineer/Technical Service Specialist to join our Toxicology Instrument team in Raritan, NJ!

Responsibilities

• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment:
  • Waters Acquity UHPLC systems
  • Sciex triple quadrupole mass spectrometers
  • Hamilton STAR robotic liquid handlers
• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
• Schedule preventative maintenance and repairs internally and with external service vendors.
• Consult with laboratory staff to ascertain that equipment functions properly and safely.
• Demonstrate and explain correct operation of equipment to laboratory personnel.
• Provide troubleshooting assistance to laboratory personnel.
• Document and communicate equipment status to lab supervisors.

Minimum Qualifications

• Bachelor of science degree in Chemistry, Biology, Medical Technology, Clinical Laboratory Science, or Engineering.
• 4 or more years of experience in a laboratory.
• 4 or more years of experience with LC-MS/MS instrumental analysis.

Preferred Qualifications

• 2 or more years of experience with SCIEX Analyst, SCIEX OS, and Waters Acquity software platforms.

Additional Job Standards

• Strong mechanical aptitude and troubleshooting skills.
• Working knowledge of analytical instrumentation and the ability to diagnose instrument issues effectively.
• Proven ability to manage multiple priorities and work independently.
• Strong interpersonal, communication, and customer service skills.
• Excellent analytical thinking and problem-solving abilities.

Schedule

8:00 AM to 4:30 PM, Monday through Friday. Some overtime may be required based on business needs.

Pay

$36.00 – $42.00 per hour (USD)

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.