Field Service Engineer / Specialist - Pulp & Energy

About the role

Valmet is seeking great people to mentor into the next generation of paper and power industry professionals. As a Field Service Engineer, you will primarily support the Recovery Field Service (RFS) and Energy Field Service (EFS) for the North American teams, playing a critical role in ensuring customer equipment runs at optimal levels. This hands-on role involves problem-solving and delivering field services for Pulp, Energy, and Circularity equipment, including utilities, recausticizing, woodyard, fiber processing, and pulping & paper equipment in pulp and paper mills.

Responsibilities

• Perform process and field services for a wide variety of equipment, including start-ups, shut-downs, commissioning, inspections, and condition assessments.
• Provide planned and unplanned maintenance, emergency support, and troubleshooting for customer equipment.
• Work with cutting-edge technology and tools to ensure equipment operates at optimum levels.
• Support outage planning and execution, emergency assistance, and root cause analysis.
• Adhere to Valmet’s Health, Safety, and Environmental (HSE) goals and directives.
• Prepare and submit detailed service reports in a timely manner.
• Collaborate in a team environment with Field Service Engineers, Product Engineers, and Sales personnel.
• Develop relationships with key customers and conduct service sales visits.
• Travel to customer locations (including potential overseas assignments) to deliver hands-on support.

Requirements

• Degree from a college, university, or technical/trade school; or equivalent combination of education and experience.
• Travel greater than 50% may be required, including international assignments.
• Paper industry experience (5+ years) is a bonus, particularly with boilers (chemical recovery and power generation), woodyard, evaporation, lime kiln, pulp drying, and recaust.
• Strong communication, organizational, and PC skills.
• Must be living and authorized to work in the U.S. (international relocation is not available for this position).

Benefits

• Generous wage and benefits package, including a 401k with company match and a company-funded pension.
• Challenging, innovative, and fast-paced work environment suited for development-minded individuals.

Any offer of employment is contingent upon a background check and pre-employment physical and drug screen.