Field Service Engineer -- Solar (Corpus Christi, TX)

About the role

We are seeking a Field Service Engineer who is responsible for performing warranty repairs, and the commissioning of SMA utility inverters in the field. Duties include commissioning, troubleshooting, repairing, learning to analyze data, operation and maintenance activity and utility inverter applications. This job requires continually working with high voltage electricity and maintaining excellent customer service activities while in the field at customer sites.

Primary duties / responsibilities

• Commissions, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, via email, telephone, and site visits.
• Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third-party accessories that are sold by SMA for use with the inverters.
• Maintains a high level of customer satisfaction while striving to lower the costs of field service.
• Performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.
• Requires the ability to work weekends and/or nights on a case-by-case basis. Other duties as may be required or assigned.

Required qualifications

• Education: A bachelor's degree in a technical field is strongly preferred.
• Experience: At least 3 years of experience in electrical, electronic and/or network communications are required. Prior experience in the solar energy industry is strongly preferred.
• Physical requirements: The employee must routinely lift up to 50 pounds.
• Other skills: The ability to work well independently and as a member of a regional/global team is required.

Paid benefits

• Pay Range: $30.00 -- $33.00/hr, dependent upon experience
• Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
• Field-based position
• 401(k) plan with company match
• Opportunities for professional development and training
• Inclusive, collaborative, and innovative work environment