Field Service Engineer (Remote/80% Travel)

About the role

We are looking for a Field Service Engineer for our Greenville, SC facility. In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems.

Responsibilities

• Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
• Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
• Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
• Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
• Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
• Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
• Complete daily time sheets and expense reports.
• Complete customer telephone technical reports.

Requirements

• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
• Requires Associates degree education, bachelor’s degree is a plus.
• Excellent communications skills, excellent customer relations.
• Must be able to travel 80%, which includes domestic and international assignments.
• Vacuum system experience helpful.

Qualifications

Your profile should include:

• Associates degree education, bachelor’s degree is a plus.
• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
• Excellent communications skills, excellent customer relations.
• Must be able to travel 80%, which includes domestic and international assignments.
• Vacuum system experience helpful.

Skills

• Technical field service (electro-mechanical) experience with Thermal spray experience.
• Excellent communication and customer relations skills.
• Ability to travel 80% domestically and internationally.
• Experience with vacuum systems is helpful.

Benefits

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs.
• 401(k) retirement savings plan with significant company match and financial planning and education options.
• Tuition reimbursement and internal education resources.
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance.
• Employee Referral Bonus program.

Pay

Competitive salary.

Schedule

Full-time, remote position.

Company

Oerlikon is a global leader in surface technologies and advanced materials. With a unique portfolio spanning surface engineering, high-performance materials, coating equipment and components, we make products better by enhancing performance, efficiency and sustainability. Oerlikon serves a wide range of industries, including aerospace, automotive, energy, medical, luxury, semiconductors and tooling. Headquartered in Pfäffikon, Switzerland, Oerlikon operates in 38 countries with approximately 9,500 employees, achieving sales of CHF 1.6 billion in 2024.

Equal Opportunity Employment

Oerlikon is an Equal Opportunity Employer. If you’d like more information on your EEO rights under the law, please click here: Know Your Rights.