Field Service Engineer (Northern Virginia)

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, we lead in critical power infrastructure, supporting industries from financial institutions to data centers. We welcome people of all backgrounds, develop skill sets, encourage curiosity, and enable empowerment—turning jobs into careers.

About the role

The Field Service Engineer (Northern Virginia location remote) reports to the Director, Field Applications and is responsible for providing service and support at customer sites throughout their assigned territory.

Responsibilities

• Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment.
• Prepare technical reports/test sheets, monitor spare parts, tools/equipment, and consumables.
• Maintain and follow safety regulations for the company and specific sites where working.
• Attend all appropriate site meetings.
• Interface with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs or escalating them through our organization for resolution.
• Communicate regularly with Project Managers, receiving and relaying information.
• Proactively work to eliminate waste and add value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Adhere to company policies and rules.
• Perform additional duties as required.

Requirements

• Associate’s degree in electrical power distribution or related field and/or 5+ years of similar work experience in a related field.
• Military experience is preferred.
• Data Center or equivalent mission-critical system experience preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols.
• Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891 Switchboards, UL 1558 Metal-Enclosed Low-Voltage Power Circuit Breaker Switchgear, as well as other pertinent standards.
• Ability to read and understand electrical schematics.
• Ability to use test equipment, including multimeters, current meters, and related devices.