Field Service Engineer - North America (m/f/x)

Key responsibilities

• Perform installation, commissioning, service, maintenance, and repair of systems and equipment
• Diagnose technical faults, analyze root causes, and implement corrective actions independently
• Carry out troubleshooting, repairs, as well as retrofit and upgrade activities to ensure high system availability
• Support acceptance tests, system optimization, and technical alignment activities depending on your qualification and area of expertise
• Train and instruct customers in the operation and maintenance of our systems
• Identify sales opportunities for spare parts and service-related offerings
• Work closely with international teams and contribute to effective cross-cultural collaboration

Qualifications

• 5+ years of professional experience in field service, installation & maintenance in a technical or industrial environment
• Technical education or degree in electrical engineering, mechanical engineering, mechatronics, or a comparable field
• Preferred: Experience with industrial weighing and dosing systems as well as fieldbus communication
• Ability to work independently and solve technical issues directly at customer sites
• High customer orientation and strong communication skills; additional languages are a plus
• Willingness to travel regularly throughout North and Latin America – sporadic other international assignments are possible – and work flexibly in changing environments

Pay

Competitive compensation package including performance-based components

Schedule

A wide range of training and development opportunities

Benefits

A team of colleagues who will support you and look forward to you joining them