Field Service Engineer III - Semiconductor

About the role

MSR-FSR is a global partner to the high-tech industry seeking an experienced Field Service Engineer III to join our growing team. As a Field Service Engineer III you play a crucial role in supporting our clients and the ongoing functions of tools and equipment found in the semiconductor industry. This position requires frequent company-paid travel.

Responsibilities

• Install, maintain, demo, and upgrade equipment as needed.
• Perform scheduled preventative and corrective maintenance
• Follow training procedures and published task plans for testing and diagnosing equipment problems.
• Complete necessary job documentation and safety training.
• Read and translate mechanical and electrical schematics related to the tool.
• Provide clear and concise communication to co-workers, subcontractors, and clients.
• Assist junior field personnel on safety and troubleshooting procedures.
• Represent MSR-FSR professionally while putting the customer first.

Requirements

• Associate degree or equivalent technical training and field experience
• 3-5 years of experience within the semiconductor industry
• Advanced troubleshooting and problem-solving skills.
• Previous experience with Ebarra CMP, AMAT CMP, SpeedFam CMP, IPEC, CMP, Semitool CMP, FSI CMP, Verteq, TEL Litho, LAM Etch etc highly preferred.
• Proficiency in Microsoft Office Suite
• Physical demands: frequently required to stand, walk, sit, utilize hand and finger dexterity, climb, balance, bend, stoop, kneel or crawl; continually required to talk or hear; frequently work near moving mechanical parts, in high, precarious places, and around fumes, airborne particles, or toxic chemicals; moderate noise level; must wear PPE (protective eye wear, hard hat, gloves, steel-toed shoes, hearing protection); must safely access indoor/outdoor obstacles for site inspections.

Skills

• Adaptability – adapts to changes, manages competing demands, changes approach, deals with frequent change, delays, or unexpected events
• Attendance/Punctuality – consistently at work and on time, covers responsibilities when absent, arrives at meetings on time
• Motivation – sets and achieves challenging goals, demonstrates persistence, measures self against standard of excellence, takes calculated risks
• Oral Communication – speaks clearly and persuasively, listens, responds well to questions, demonstrates group presentation skills, participates in meetings
• Problem Solving – identifies and resolves problems timely, gathers and analyzes information, develops alternative solutions, works well in groups, uses reason even with emotional topics
• Professionalism – tactful, reacts well under pressure, treats others with respect, accepts responsibility, follows through on commitments
• Quality – accurate and thorough, looks for ways to improve, applies feedback, monitors own work
• Quantity – meets productivity standards, completes work timely, strives to increase productivity, works quickly
• Safety and Security – observes procedures, determines appropriate action beyond guidelines, reports unsafe conditions, uses equipment properly, promotes cooperative safety team environment
• Teamwork – balances team and individual responsibilities, exhibits objectivity, gives and welcomes feedback, contributes to positive team spirit, puts team success above own interests, builds morale, supports others' efforts
• Technical Skills – assesses strengths/weaknesses, pursues training, builds knowledge, shares expertise
• Written Communication – writes clearly and inform