Field Service Engineer

Job Summary

The Field Service Engineer reports to the Operations Manager and must be familiar with a variety of the field's concepts, practices, and procedures. A wide degree of creativity and latitude is expected to help develop and create new services/products.

Essential Job Functions

• Performs responsibilities in accordance with established company policies to achieve the overall objectives.
• Participates in daily, weekly, monthly, and annual planning process, as needed.
• Fosters a cooperative and harmonious working environment conducive to maximizing employee morale and productivity.
• Oversees maintenance for parts and repairs for equipment.
• Researches new opportunities for the advancement of RCS.
• Tests and certifies new and existing products and services.
• Makes suggestions for improvement to current equipment.
• Manages research projects in a timely, efficient manner.
• Works on special projects.
• Works in the daily operations to gain knowledge.
• Performs administrative and office support activities.

Skills And Educational Requirements

• Must type 30+ words per minute.
• Must be proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Must have good verbal, communication, and writing skills.
• Demonstrated people and leadership skills including conflict resolution, team building, and excellent communication skills.
• Ability to manage multiple tasks and prioritize accordingly.
• Detail-oriented to maintain the Policies and other controlled documents.
• Work well in teams to coordinate various special projects.
• Demonstrated professional maturity and ability to act as a change leader.
• Professional appearance and demeanor.

Qualifications

• Bachelor’s Degree in Engineering or related field is preferred.
• Must have at least three years of work experience in related field.