Field Service Engineer II/III

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips—the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world—like AI and IoT.

What We Offer

Salary: $31.00 - $42.40

Location: Bloomington, MN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

• Comprehensive benefits package
• Bonus and stock award program eligibility (for applicable roles)

Responsibilities

• Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
• Use digital analytics for troubleshooting
• Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
• Coordinate and communicate directly with customers
• Fulfill additional duties, as assigned

Requirements

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 1–2 years of work experience in customer/field service support, or a related technical field
• Ability to read and interpret electrical and mechanical schematics
• Experience diagnosing and resolving basic technical challenges
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Familiarity with hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required
• Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred Qualifications

• 2–4 years of work experience in customer/field service support, or a related technical field

Physical Requirements

• Extensive walking and standing for extended periods
• Working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, and working at height
• Lifting up to 35 lbs.
• Ability to distinguish between colors and work with electricity
• Ability to work in an environment with noise that may be difficult for some individuals
• Use of hand and power tools
• Use of Personal Protective Equipment (PPE) such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields (clean room environment)

Schedule

Full time

Travel: Yes, 10% of the Time

Relocation Eligible: Yes