Field Service Engineer - East Region

About the role

Yokogawa, a leading provider of industrial automation, test and measurement, information systems, and industrial services, aims to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

Key Responsibilities

• Execute automation and control system engineering tasks independently with minimal supervision, while collaborating closely with the Project Lead and Regional Service Manager.
• Support system installation, application configuration, commissioning, field service, and troubleshooting activities for Yokogawa control systems and related automation products.
• Configure, implement, and test automation solutions, including I/O configuration, control logic, interlocks, sequences, and operator interface graphics.
• Support hardware installation, instrumentation wiring, loop checks, troubleshoot field and system-level issues.
• Troubleshoot complex control system, network, and system integration issues involving Yokogawa platforms, PLCs, computer systems, and industrial networks.
• Independently manage assigned project tasks and deliverables, contributing to projects ranging from Level 1 to Level 5 in size and complexity.
• Ensure accuracy, completeness, and technical quality of all engineering deliverables, including drawings, databases, configuration files, and project documentation.
• Ensure compliance with Yokogawa quality standards, project quality plans, and documentation requirements; complete required quality records accurately and on time.
• Perform site visits in support of Annual Lifecycle Agreements and ongoing customer support engagements, particularly within the East Service Region.
• Provide after-hours and weekend customer support as required to meet project and operational needs.
• Demonstrate a solid and evolving understanding of process control concepts, automation methodologies, and industry best practices.
• Maintain and expand expertise in Yokogawa system architectures through formal training, hands-on project experience, mentoring, and self-directed learning.
• Stay current with emerging technologies and trends applicable to control systems and industrial automation.
• Prepare and deliver technical documentation, customer presentations, and training materials for both external customers and internal teams.
• Demonstrate strong time management and organizational skills; accurately report time and expenses in accordance with company policies.
• Understand, follow, and actively promote safe work practices in office, plant, and field environments.

Job Requirements

• Demonstrates a positive, proactive, and solution-oriented attitude.
• Communicates effectively (verbal and written), with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Produces clear, accurate, and professional technical documentation and reports.
• Buils trust with customers and internal stakeholders through effective listening, collaboration, and follow-through.
• Exhibits ownership, accountability, and a results-driven approach to problem-solving.
• Manages priorities effectively across multiple assignments with minimal supervision.
• Applies sound technical judgment and know when to escalate issues appropriately.
• Demonstrates a strong learning mindset and commitment to continual technical and professional improvement.

Minimum Qualifications

• B.S. degree in engineering, physics, math, or equivalent experience
• 2 years’ experience in process control systems
• 2 years working experience in PLC, DCS, computer networking.

Minimum Travel Requirement

Minimum 50% travel to customer and project sites.

Physical Demands

• Occasionally required to lift to 50 pounds.
• Able to coordinate with the packing and shipping of hardware components.

Work Environment

• Frequent exposure to moving mechanical parts, high precarious places, fumes, airborne particles, toxic or caustic chemicals.
• Frequent exposure to outdoor weather conditions, extreme heat, risk of electrical shock, and vibration.
• Reasonable noise levels.

Physical Requirements

• Occasionally required to lift to 50 pounds.
• Able to coordinate with the packing and shipping of hardware components.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.