Field Service Engineer
TRUMPF North America · Minneapolis, MN · 1 mo ago
Information TechnologyFull-time
Field Service Engineer Duties & Responsibilities
- Work closely with customers and machines to ensure equipment operates within expected tolerance.
- Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback.
- Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties.
- Read and utilize company repair manuals and work orders for assistance with repairs, if needed.
- Offer suggestions for adjusting/updating existing technical documentation.
- Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment.
- Accurately report technical conditions and information of machines to PSG and management.
- Interface with cross functional work teams such as applications, sales, engineering, production, etc.
- Provide onsite training to customers for operation and/or repair of machinessubmit organized and helpful service reports for each repair mission.
Experience And Education
- Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
- Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
- Must have and maintain a clean and valid driver's license and record.
Benefits
- Working At TRUMPF Medical
- Dental
- 401K with Match
- Paid time off
- Parental Leave
This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel.
At TRUMPF, you benefit from a true wealth of experience and ability discover many new locations – as you look after our customers' machines.
TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at HRgeneral@us.trumpf.com. This contact information is for accommodation requests only and can not be used to inquire about the status of application.