Field Service Engineer

About the role

Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions. We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding. Help us lead one of the world’s largest pharmaceutical companies.

Responsibilities

• Install, troubleshoot, repair, and perform preventative maintenance on major diagnostic equipment, including the Grifols Panther, Xpress, Erytra, and Eflexis platforms.
• Serve as the primary customer-facing technical expert, ensuring equipment reliability and maximizing customer satisfaction within hospitals and laboratories.
• Manage your service territory (primarily Queensland with occasional interstate travel to New South Wales), balancing regular travel requirements with efficient service delivery.
• Collaborate closely with your Supervisor and the broader service team to share technical insights, coordinate scheduling, and maintain high standards of teamwork.
• Document all service activities, maintenance reports, and technical interventions accurately in accordance with company guidelines and regulatory standards.

Requirements

• Prior experience as a Field Service Engineer, ideally within a medical, hospital, or laboratory environment.
• A strong technical passion for instruments and servicing complex machinery.
• Mindset: Highly energetic, enthusiastic, eager to learn, and a dedicated team player with excellent customer-facing communication skills.

Qualifications

• A degree or background in Electrical Engineering (or a Master's degree) is highly regarded but not mandatory.
• A valid Australian driver’s license and the flexibility to travel across assigned territories are required.

Skills

• Excellent customer-facing communication skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy in documentation.

Benefits

It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.

Contact

If you are interested in joining our company and you have what it takes for such an exciting position, then don’t hesitate to apply!