Field Service Engineer

GEA Systems North America LLC seeks a Field Service Engineer in Hudson, WI. Travel up to 80% domestically and occasional international travel.

Responsibilities

• Work focused on Blow Molders but overlaps to all pieces of beverage and filling equipment.
• Perform Service scheduled activities, such as Audit, Line Start-up, Help Desk, Service Work, and modifications.
• Carry out line/machine restarts following maintenance or modification, Upgrade, Retrofit.
• Execute Service Work, modifications, upgrades, and retrofits.
• Create detailed technical reports indicating performed and pending activities.
• Coordinate and manage on-site external sub-contractor technicians.
• Manage technical, operational, and temporal details of each intervention in compliance with received instructions.
• Ensure on-site work conditions align with safety standards, evaluating necessary corrective actions in cooperation with the Site Coordinator and Service Project Manager.
• Perform internal tasks such as troubleshooting, remote activities, and Help Desk services.
• Assist the Center of Competence (CoC) with development of new products and upgrades.
• Provide input on equipment layout for new projects, recommending optimum design.
• Install mechanical upgrades without CoC presence on site.
• Troubleshoot complex process issues with a strong understanding of LPT equipment systems.
• Lead a team on installation and/or equipment commissioning.
• Create complex Standard Operating Procedures (SOPs) for equipment and systems.
• Inspect, repair, test, and optimize/tune Blow Molders and other beverage and filling equipment.
• Install new Blow Molders and other beverage and filling equipment, both mechanically and electrically.
• Troubleshoot mechanical and process issues to repair equipment.
• Write clear and thorough inspection and field service reports for internal and external use.
• Recommend upgrades and optimizations for equipment.
• Provide accurate labor time estimates for service visits, rebuilds, installations, commissioning, and training.
• Deliver technical training to customers on operation, preventive maintenance, scheduled maintenance, and emergency troubleshooting.
• Initiate recommendations for improved tools and procedures for service operations.
• Support internal stakeholders with parts requests, quoting, and selling upgrades.

Requirements

• Bachelor’s Degree in Mechanical Engineering or related field (foreign equivalent acceptable).
• 36 months of experience in the job offered or related role, including experience with liquid filling equipment, mechanical installation, service, or repair/troubleshooting.
• Experience installing and servicing liquid filling and beverage equipment.
• Experience troubleshooting software and electrical systems.
• Experience wiring 3-phase motors, 120VAC power/communication, and 24VDC communication.
• Experience leading teams on site.
• Ability to work with instruction manuals, assembly drawings, P&IDs, electrical and pneumatic schematics.
• Experience with Blow Molding equipment.
• Proficiency using bench and hand power tools.
• Valid U.S. Driver’s license.