Field Service Engineer

About the role

The Field Service Engineer provides service to customers with regards to preventative maintenance, retrofit installation, troubleshooting and repair with minimal support.

Responsibilities

• Provide service and support to internal and external customers with regard to instrument maintenance, troubleshooting and repair with minimal assistance.
• Receive information from Manager, Technical Service and Logistics Teams concerning customer instrumentation.
• Maintain customer, applications, and sales communications.
• Instrument installations.
• Resolve instrument problems by troubleshooting the specific problem (hardware or software) and repairing.
• Perform instrument preventative maintenance.
• Perform instrument retrofit installation.

Qualifications

• AA Degree in Laboratory Technician, Electronics, Engineering Technician or equivalent
• Minimum 2 Years as a Biomedical Equipment, Electronics or Field Service Technician, or equivalent combination of education, training, and experience
• Valid driver’s license in good standing
• Ability to do preventative maintenance and troubleshooting with reference to manufacturer’s manual and with minimal support
• Ability to learn and apply good manufacturing practices (cGMPs) and good laboratory practices and techniques
• Basic knowledge and understanding of electronics and medical terminology
• Skill in using MS Word and Excel; familiarity with Google Suite

Benefits

Receive a competitive wages and benefits package as you grow your career at Diasorin. Join our team and discover how your work can impact the lives of people all over the world

Pay

Competitive wages and benefits package

Schedule

Not specified