Field Service Engineer
About the role
This direct hire position offers an exciting opportunity to join an automotive custom machine manufacturer as an entry-level Field Service Engineer. Ideal candidates are those eager to transition into controls, software, mechanical, or electrical engineering positions by leveraging the fundamental knowledge gained during their academic pursuits. This role is perfect for individuals who have played a critical role in college projects, possess hands-on co-op or internship experience, and are passionate about growing rapidly as engineers.
Responsibilities
- Engage in hands-on engineering tasks, primarily focused on learning and training initially.
- Undergo 2-4 months of training at the Grand Rapids site, receiving instruction from the Field Service Manager and team.
- Observe, shadow, and replicate engineering behaviors during training.
- Interact with customers to teach them the startup, operation, and commissioning of equipment.
- Work with electrical assembly of panels, high voltage power sources, PLC panels, transistors, and motor drives on large metal, hydraulic, and mechanically automated equipment.
- Provide support and service for testing equipment used in automotive assembly plants.
- Travel extensively (70-90% of the time) across various parts of the US.
Qualifications
- Bachelor's degree in Electrical Engineering or a related field.
- Fundamental understanding of PLC/ladder logic.
- Mechanical and electrical aptitude.
- Clean driving record.
- 0-2 years of experience in pneumatics and hydraulics.
- Experience from co-ops or internships.
- Demonstrated eagerness to develop new skills.
Work Environment
The role involves a mix of desk work and hands-on machine operation at the home base. The majority of the critical work will be performed on-site at customer locations, focusing on troubleshooting, installation, and servicing of equipment. Travel arrangements, including flights, hotels, and meals, are managed by an internal team, and all associated expenses are covered. The position offers overtime and double-time compensation for extra hours worked. This is a permanent position based out of Grand Rapids, MI, and is fully onsite.
Pay
The pay range for this position is $63,000.00 - $75,000.00/yr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
- Medical, Dental & Vision Insurance with multiple plan options; preventive care is covered at 100% when using in-network providers.
- Health Savings Account (HSA) with tax advantages, rollover funds, and investment opportunities for future healthcare and retirement expenses.
- Flexible Spending Accounts (FSA) for healthcare and dependent care expenses using pre-tax dollars.
- Company-Paid Life Insurance & AD&D Coverage plus optional supplemental life insurance for employees and dependents.
- Short-Term and Long-Term Disability Coverage to protect your income in the event of a non-work-related illness or injury.
- 401(k) Retirement Plan with company match, automatic enrollment, and immediate vesting.
- Employee Assistance Program (EAP) providing confidential counseling, financial guidance, legal resources, and work-life support.
- Virtual Healthcare Services (MDLIVE) offering convenient access to primary care, urgent care, behavioral health, and dermatology support.
- Personal Nurse Advocate Services for one-on-one support navigating complex healthcare needs.
- Voluntary Accident and Hospital Indemnity Insurance for additional financial protection during unexpected medical events.
- Domestic Partner Benefits Eligibility for medical, dental, vision, and voluntary life insurance coverage.