Field Service Energy Specialist (RHVAC Technician)

Position requires 90% travel.

About the role

As a Commercial/Industrial HVAC/R Field Service Energy Specialist, you will maintain, diagnose, and correct HVAC/R system problems, including replacing parts and adjusting system controls using special tools and diagnostic equipment. This role supports the Energy/Engineering Team with managing maintenance capital replacement projects for supermarket sites, including project planning, tracking, purchasing, invoicing, asset management, and contracts management.

Responsibilities

• Build strong customer relationships and understand new and existing customer needs/expectations.
• Provide service on heating, cooling, and refrigeration systems.
• Troubleshoot non-functioning units and replace defective parts.
• Repair refrigeration, air conditioning, heating, control systems, and humidity/temperature control systems.
• Troubleshoot and repair electrical and mechanical components of HVAC/R equipment.
• Perform startups and troubleshooting for commercial HVAC/R systems; meet with customers, evaluate needs, and make recommendations.
• Diagnose and repair commercial/industrial refrigeration, air conditioning, and multi-zone heating/cooling systems.
• Communicate effectively with internal and external customers in person-to-person and small group settings.
• Thrive in a fast-paced, customer-focused environment while balancing workload with technicians’ and customers’ needs.
• Establish rapport with customers and maintain confidentiality.
• Read and understand policy manuals, safety rules, and procedure manuals.
• Write routine reports and correspondence.
• Follow written, oral, or diagrammed instructions to solve problems using established policies and procedures.
• Notify Project Specialists, Maintenance banner leads, and/or 3rd Party Vendors to initiate project implementation.
• Purchase equipment and services by creating and distributing Purchase Orders for approved projects.
• Work with Project Specialists to build project trackers and input necessary information for project management.
• Participate in weekly/bi-weekly meetings to review project status and update trackers.
• Manage the invoice payment process and initiate project closeout procedures.
• Assist in managing the commissioning process for Building, HVAC, and Refrigeration (BHR) projects.
• Set up and maintain warranty tracking methods for the department.
• Interact with the format team to update plans for non-standard replacements or needed updates.
• Communicate vendor/model changes for new equipment to the Maintenance Team and 3rd party vendors.
• Handle other assigned projects and administrative duties related to building, equipment, refrigeration, and HVAC maintenance replacement projects.

Requirements

• Minimum 2 years’ experience servicing commercial and industrial HVAC/R equipment (less experience considered based on schooling/other qualifications).
• Completion of H.S./GED.
• EPA Universal Certification.
• Valid Driver’s License with no suspensions in the last 3–5 years.

Preferred Qualifications

• Experience with HVAC/R controls: Novar, Emerson/CPC, Danfoss.
• Experience with Parallel Rack Systems.
• Completion of Trade/Vocational School.
• Experience servicing equipment such as:
  • Walk-in Coolers/Freezers
  • Supermarket Low Temp Cases
  • Supermarket Medium Temp Cases
  • Parallel Rack Systems
  • Loop Systems
  • Direct Digital Controls
  • Warehouse & Storage Facilities
  • Walk-in/Reach-In Freezers/Coolers
  • Ice Machines
  • Commercial Food Service Equipment
  • Furnaces
  • Heat Pumps
  • Air Conditioners
  • Packaged Roof Top Units
  • Air Handlers
  • Air Curtains
  • Exhaust Fans
• Experience in the supermarket industry (a plus).
• Good verbal and written communication skills.
• Solid coordinating, prioritizing, and record-keeping skills.
• Ability to work in a fast-paced corporate office environment.
• Ability to work independently.
• Familiarity with Microsoft Word and Excel.

About CBES

City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing our vast array of in-house resources, CBES experts tackle challenging projects from inception to completion, including project design, engineering, construction, and commissioning. Our integrated team provides unique value serving our clients and our climate.

Benefits

• 28 days of PTO.
• 401(k) with immediate vesting and company match.