Field Service Associate - Albuquerque, NM

This position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

Eaton’s Engineering Service & Systems Division is seeking an Associate Field Service Representative to join our team. Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.

Responsibilities

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personnel and field service team with assigned tasks.
• Assist with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment, and tools so that jobs are properly staged for success.
• Be responsible for both stock and special-order inventory management.
• Maintain records and data entry around reports.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long-term customer satisfaction.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer-required background and drug screenings.
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, and reaching above, to, and below shoulder level; lift, carry, push, pull, and use hands to handle and feel.
• Frequently climb and regularly lift/carry up to 50 pounds.
• Frequently push/pull up to 50 pounds and occasionally push/pull greater than 50 pounds with assistance.

Requirements

• High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within a 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Must have a valid driver's license and be able to occasionally operate Eaton Fleet Pool Vehicles.
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
• Must have the ability to work variable hours, including nights and weekends, and travel within the district/state/region/country based on customer requirements.

Qualifications

Basic Qualifications

• High School Diploma or GED.

Preferred Qualifications

• 2-year technical degree or similar experience in military training.
• Minimum 2 years of electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation experience.
• Experience in wiring, reading wiring diagrams, and understanding schematics.
• Proficient with hand and power tools for equipment assembly.
• Works well under time constraints and in stressful situations.
• Collaborates effectively with the team to meet project deadlines.
• Problem-solving and logical thinking skills.
• Ability to obtain and maintain a valid TWIC card.

Position Success Criteria

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

Benefits

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship, and safety training.
• Company toolkit and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

Pay

The expected annual salary range for this role is $56,000 - $83,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Location: Albuquerque, NM