Field Service Administrator

At Ecolab, we offer you the opportunity to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As a Field Service Administrator for Wastech Systems & Ovivo Electronics USA, you will support the Wastech Field Service team in Chatsworth by providing professional administrative and operational support to the Field Service Manager and field service team.

About the role

This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining effective communication across departments and locations. Joining Ovivo USA Electronics Division means being part of a global team of innovative and passionate professionals committed to preserving water, our planet’s most critical resource, and working toward a more sustainable future.

What's In It For You

• Opportunity to support a dynamic field service organization within a global leader in sustainability and operational solutions.
• Exposure to cross-functional teams and diverse business operations.
• Career development opportunities through training and hands-on experience.
• A collaborative work environment that values safety, innovation, and continuous improvement.
• The opportunity to make an impact by supporting critical service operations that help ensure customer success.

Responsibilities

• Organize and prioritize daily work activities, adapting to changing business needs and priorities as directed by the Field Service Manager.
• Obtain pricing quotations from vendors and suppliers and prepare material requests.
• Enter material request information into Syteline and generate purchase orders.
• Support the quoting process and assist with entering new parts and service offerings into Syteline.
• Prepare, format, and produce technical reports, correspondence, memos, and other business documents.
• Coordinate with internal departments and regional offices to ensure documentation is accurate, complete, and properly maintained.
• Maintain effective working relationships with key contacts across departments and locations.
• Establish, maintain, and update department filing systems and databases, including training certifications, calibration records, and related documentation.
• Support special projects and assignments as requested by management.
• Monitor and maintain adequate office supply inventory to support departmental operations.
• Prepare and coordinate small package and envelope shipments.
• Perform all responsibilities in accordance with established safety policies and procedures.
• Maintain a clean, organized, and professional workspace.
• Perform other duties as assigned.

Schedule

• Location: Chatsworth
• Work Schedule: Standard business hours; schedule may vary based on business needs.
• Travel: Minimal travel required, primarily for training purposes.

Requirements

• High school diploma or equivalent.
• Three (3) years of administrative experience in a production, manufacturing, engineering, design firm, field service, or related environment.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrated ability to manage multiple priorities, meet deadlines, and maintain a high degree of accuracy.
• Strong written and verbal communication skills.
• Ability to exercise sound judgment and work independently in a fast-paced environment.

Preferred Qualifications

• Experience using Syteline ERP software.
• Postsecondary education, university coursework, or a bachelor's degree.
• Experience supporting field service, manufacturing, industrial, or technical operations teams.
• Strong organizational, problem-solving, and customer service skills.
• Experience maintaining databases, records management systems, and technical documentation.

Pay

Annual or hourly compensation range: $26.00–$30.00/hr. Many factors are taken into consideration when determining compensation, such as experience, education, training, and geography.

Benefits

• Medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance
• Auto insurance, home insurance, pet insurance, identity theft protection
• Short-term and long-term disability
• 401k, pension plans, retirement health care benefits, short-term incentives
• Vacation (12 days), holidays, parental leave
• Employee stock purchase plans (Full-Time Associates)
• Discount on day care services and caregiver services, adoption assistance
• Group legal services, employee assistance program, employee discount program, education assistance program
• On-site childcare and fitness facilities may be available at select Ecolab locations