Field Sales Representative | Northern New Jersey

About the role

The Field Sales Representative is responsible for increasing sales in the New Jersey market by selling company products and services to assigned customers. Key responsibilities include creating sales, defending sales, and penetrating sales for both existing and potential customers.

Responsibilities

• Sells company products and services by generating leads and calling on assigned customer accounts, delivering samples, product line cards and sales literature to customers and prospective customers resulting in established relationships and winning product orders.
• Establishes and maintains effective business rapport with customer's purchasing and management staff by ensuring all aspects of transactions are handled in a professional, ethical, and timely manner.
• Pursues new business leads by using all the resources available including reps, trade shows, networking, manufacturers, internet, and TTI Internal resources.
• Facilitate follow-thru on every level of the sales cycle by keeping touch with the customer, inside sales, manufacturers, sample request, quotes and make sure that everything is complete, timely and meets customer expectations.
• Attends quarterly business reviews (QBR) with the suppliers as well as regular meetings with internal management to understand the business outlook and opportunities.
• Ensures timeliness of price quotes are meeting the customer’s deadlines by working with appropriate TTI personnel to gather accurate product and delivery information.
• Increases customer account coverage by working closely with Account Representatives to ensure the customer receives the highest level of customer service and support.
• Works with the customer's buyers, purchasing and engineering staff on projects and designs by offering value-added services to ascertain future business.
• Strategizes with company management on large customer quotes to negotiate price and delivery terms to offer the best deal for the customer and win the business, while making the most profit for TTI.
• Negotiates special pricing from suppliers by exposing business opportunities during the quote process.
• Answers and resolves all customer questions, problems and complaints by responding to the contact, resolving the issue of concern, and following through in a timely manner to provide the highest level of service available.
• Entertains customers in the normal course of business, to aid in negotiations and/or to show appreciation of business, by hosting a lunch/dinner when appropriate.
• Maintains market awareness on competitor activities, industry trends and new concepts by reading industry periodicals, networking, attending periodic update training events and trade shows.
• Reports daily itinerary to branch management by submitting details on appointments such as: who is being visited (customer), what is the topic of the visit, when and where the appointment is to take place.
• Participates in the TTI Total Quality Program by supporting the importance of quality; ensuring that defined processes are being followed, proofing orders and company documents for errors, and identifying the areas of process improvement in everyday transactions.

Requirements

• High school diploma or GED required.
• Bachelor’s degree and two years of field sales experience, preferably in component sales and/or engineering, with a background that includes progression from inside sales; or equivalent combination of education and experience.
• Possesses thorough knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations and systems.
• Possesses excellent verbal and written communication skills, including excellent presentation skills.
• Possesses strong analytical, problem-solving and negotiation skills.
• Able to be organized and able to prioritize and manage multiple tasks.
• Able to present complex topics effectively to senior management, public groups and boards of directors.
• Strong analytical skills (able to calculate discounts, interests, commissions, proportions and percentages).
• Able to write reports, business correspondence, articles and presentations proficiently and professionally.
• Able to read, analyze and interpret business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible, independent decisions.
• Possesses working knowledge of company policies, procedures and computer systems.
• Must possess a valid Driver’s License, safe driving record and be insurable by the Company’s liability carrier.
• Ability to carry up to 10 lbs. without assistance.

Qualifications

• Must be authorized to work in the United States.
• Must be a U.S. Person as defined by ITAR.

Skills

• Thorough knowledge and understanding of sales, purchasing, product, vendors, warehousing, branch operations and systems.
• Excellent verbal and written communication skills, including excellent presentation skills.
• Strong analytical, problem-solving and negotiation skills.
• Organized and able to prioritize and manage multiple tasks.
• Able to present complex topics effectively to senior management, public groups and boards of directors.
• Strong analytical skills (able to calculate discounts, interests, commissions, proportions and percentages).
• Able to read, analyze and interpret business periodicals, professional journals, technical procedures and government regulations.
• Able to work with minimum supervision and make responsible, independent decisions.
• Possesses working knowledge of company policies, procedures and computer systems.

Benefits

• Comprehensive benefits package including two CDHP plans and a PPO plan for medical/pharmacy, dental, vision, life, disability coverages, and paid parental leave.
• Safe Harbor 401(k) Plan with matching contributions.
• Tuition reimbursement plan.
• Employee Assistance Plan.