Field Sales Manager - Philadelphia

About the role

A Field Sales manager achieves sales volume and distribution objectives of the company and supplier by managing and coaching a team of sales representatives to meet their standards of performance goals through proper planning, organization, training, and execution. Territory coverage will be Greater Philadelphia.

Responsibilities

• Manages and coaches a team of sales representatives.
• Conducts effective one-on-one sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps.
• Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed.
• Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress, and recording improvement against them.
• Pre-plans prior to the beginning of each sales period by holding a one-on-one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts.
• Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process.
• Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resents of stores, managing open territories and resolving customer complaints.
• Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and scheduling sales representatives as needed.
• Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives.
• Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.
• Performs other duties as assigned by the jobholder’s supervisor.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience.
• Minimum of 5 years of related experience in sales.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Analytic and reporting skills.
• Utilize sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume, team environment.
• Valid driver’s license.
• Applicants with prior beverage (wine/spirits) experience are encouraged to apply.
• Physical requirements: regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone.

Qualifications

• Ability to hold a Solicitor’s Permit.
• Understanding of Wine and Spirits.

Skills

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine.
• Undertakes analysis and investigation to solve issues.