Field Sales Manager - Chains - East Bay

Time Type: Full time

About the role

A Field Sales Manager achieves sales volume and distribution objectives of the company and supplier by managing and coaching a team of sales representatives to meet their performance goals through proper planning, organization, training, and execution.

Responsibilities

• Manages and coaches a team of sales representatives.
• Conducts effective one-on-one sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps.
• Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90-day evaluations on new hires, performing coaching calls, filling out MBOs, and following up on progress as needed.
• Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress, and recording improvement against them.
• Pre-plans prior to the beginning of each sales period by holding a one-on-one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts.
• Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process.
• Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories, and resolving customer complaints.
• Manages supplier surveys by planning routes, pre-surveying accounts, conducting surveys with suppliers, recapping the survey, and scheduling sales representatives as needed.
• Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives.
• Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 5 years of related experience in sales
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines
• Analytic and reporting skills
• Sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment
• Valid driver’s license

Preferred Qualifications

• Ability to hold a Solicitor’s Permit
• Understanding of Wine and Spirits

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone.

Competencies

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine.
• Undertakes analysis and investigation to solve issues.

Pay

• Base Salary Range: $76,800.00 - $104,100.00 annually
• 20% Annual Bonus Potential
• Mileage Reimbursement at 70 cents per business mile driven

Benefits

• Medical (HMO & PPO), Dental, Vision (PPO)
• 401(k) matching
• Annual PTO accrual and holidays
• Rollover Flexible Spending Accounts (FSAs)
• Free Life and AD&D Insurance
• Employee Assistance Program