Field Sales
Northern Tool + Equipment · Charlotte, NC · 2 wk ago
RemoteRemoteBusiness DevelopmentFull-time
About the role
At Northern Tool + Equipment, we serve tradespeople and weekend warriors who rely on us for the tools they need to do their jobs. As a Field/Outside Sales Rep, your primary responsibility is to develop and execute a sales strategy within a defined retail market, driving sales growth, customer engagement, and operational excellence.
Responsibilities
- Sales Strategy & Market Growth
- Generates volume and market share growth for assigned products within a specific geographic area
- Identifies critical markets and new customers within those end markets, plans and develops strategies to drive incremental sales opportunities, market share gains, and understands customer needs to deliver tailored solutions
- Achieves monthly, quarterly, and annual sales objectives within assigned market and category
- Leverages data to construct clear and concise business plans for sales and market share gains
- Business Development & Customer Acquisition
- Prospects customers using market knowledge, sales lead software, and company-provided leads to expand customer base of high-value customers via in-person, on-site, in-store, and over the phone
- Develops and executes comprehensive sales and business plans for prospective accounts and/or market by identifying customer opportunities, devising product segment strategies, and closing applicable opportunities
- Collaborates with FSR and RTD in the discovery and evaluation of new customers
- Assists in managing business plans, profiles, and activity within CRM tool and partners with FSR on strategic Requests for Quotes (RFQs) within assigned market
- Customer Engagement & Consultative Selling
- Drives sales of pressure washing products and services through in-store engagement, customer onsite product demonstrations, trade shows and consultative selling
- Develops and sustains sales relationships with key decision makers and influencers at all levels of the organization, specifically with store personnel and market leadership
- Cross-Functional Collaboration & Process Development
- Collaborates with cross-functional teams to create detailed operating procedures for pressure washing services
- Ensures processes are scalable and repeatable across multiple retail locations
- Captures and communicates plans and activities with others to ensure a coordinated work effort and team approach
- Reporting & Communication
- Provides regular sales reports and recommendations to leadership to increase market share and continuous improvement
- Keeps supervisor informed of important developments, potential problems, and related information necessary for effective account management
- Leverage Market Intelligence & Data
- Leverages sales performance data, customer feedback and market trends in tandem with pressure washing knowledge to determine best strategies to identify opportunities to drive market expansion or recapture lost business
- Understands pressure washing industry trends, customer needs, competitor offerings, and chemical/product differentiation
- Shares knowledge and remains current on market trends, technology enhancements, competitors, along with challenges and opportunities unique to the geography
Requirements
- High school education or equivalent required; college degree or equivalent experience preferred
- 3+ years of business to business (B2B or B2C) sales experience, business management or equivalent
- Previous experience driving category growth within a demographic market
- Demonstrated success in solution selling, customer acquisition and negotiating
- Strong communication and interpersonal skills
- Highly motivated with strong desire to meet or exceed goals
- Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction
- Technical aptitude including Microsoft Office (Excel, Word, PowerPoint) and CRM
- Valid driver's license and the ability to travel by car up to 75% of work week
- Ability to work a flexible schedule as needed, which may include select overnights and/or weekends
- Must live within territory or in proximity of the territory boundaries
- Demonstrates Northern Tool + Equipment’s 12 Core Competencies
Qualifications
- High school education or equivalent required; college degree or equivalent experience preferred
- 3+ years of business to business (B2B or B2C) sales experience, business management or equivalent
- Previous experience driving category growth within a demographic market
- Demonstrated success in solution selling, customer acquisition and negotiating
- Strong communication and interpersonal skills
- Highly motivated with strong desire to meet or exceed goals
- Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction
- Technical aptitude including Microsoft Office (Excel, Word, PowerPoint) and CRM
- Valid driver's license and the ability to travel by car up to 75% of work week
- Ability to work a flexible schedule as needed, which may include select overnights and/or weekends
- Must live within territory or in proximity of the territory boundaries
- Demonstrates Northern Tool + Equipment’s 12 Core Competencies
Skills
- High school education or equivalent required; college degree or equivalent experience preferred
- 3+ years of business to business (B2B or B2C) sales experience, business management or equivalent
- Previous experience driving category growth within a demographic market
- Demonstrated success in solution selling, customer acquisition and negotiating
- Strong communication and interpersonal skills
- Highly motivated with strong desire to meet or exceed goals
- Ability to define problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction
- Technical aptitude including Microsoft Office (Excel, Word, PowerPoint) and CRM
- Valid driver's license and the ability to travel by car up to 75% of work week
- Ability to work a flexible schedule as needed, which may include select overnights and/or weekends
- Must live within territory or in proximity of the territory boundaries
- Demonstrates Northern Tool + Equipment’s 12 Core Competencies
Benefits
- Flexible Work Schedule: Full-time, 8-hour shifts, Monday – Friday, complemented by a remote work schedule
- Comprehensive Benefits Package: Medical, dental, vision, and a 401(k) plan with an enhanced company match
- Generous Employee Discount: Significant discount on the quality tools and equipment we offer
- Get Paid on Your Terms: Daily Pay option for added financial flexibility
- Paid Holidays: 7 paid federal holidays
- Incentives: Eligible incentive programs
Pay
Compensation details are confidential and will be provided during the interview process.
Schedule
Full-time, 8-hour shifts, Monday – Friday, complemented by a remote work schedule. May include select overnights and/or weekends.