Field Research Manager - Los Angeles, CA

About the role

The Field Research Manager at CoStar Group is responsible for managing a team of Field Researchers who capture data to support CoStar Group products. This role is based in Los Angeles, CA with 25% travel required monthly.

Responsibilities

• Build, train, mentor, and coach a growing team of c. 8 professional Field Researchers.
• Daily review of the team’s production measured against KPI metrics.
• Review incoming data to determine its quality relative to standards and guidelines.
• Provide constructive, actionable feedback to team members to meet both production and quality expectations.
• Create action plans to help team members grow, succeed, and maintain their engagement.
• Communicate effectively and professionally with employees and internal partners to meet company objectives.
• Work closely with Tenant and Market Research teams.

Qualifications

• Bachelor’s degree from an accredited, not-for-profit University or College
• Track record of commitment to prior employers
• 3-5 years’ direct operations management of 5+ employees, virtual management a plus
• Leadership and management skills, including the ability to prioritize the workload of a team and verify the quality of the incoming data
• Proven success in building strong, cohesive teams through influence and collaboration
• Excellent communication skills, with the ability to articulate and execute corporate strategy
• Analytical mindset with the ability to interpret information and trends, adapting quickly
• Proficiency in Excel, including the ability to manipulate data, filter, and create basic formulas
• Proficiency in MS Office applications, including PowerPoint, as well as Apple OS and other Internet applications
• Field experience is a plus
• A current and valid driver’s license
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks